Retail Store Management Trainee

Overview

Retail Store Management Trainee – First Cash

Salary: $14.50 to $22.40 per hour. This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program: withdraw up to 50% of wages earned, up to seven times per payroll cycle (second day of employment).
• Potential to earn unlimited commission above hourly base rate.
• VACATION: 1 week after 6 months; 2 weeks after 1 year; 2 weeks each anniversary thereafter; 120 hours after 5 years (adjusted for state/local requirements).
• SICK/PERSONAL: 8 hours after 6 months; 16 hours per anniversary years 2–5; 24 hours after 5 years (adjusted as required).
• Employee discounts on first day of active employment.
• Tuition Reimbursement up to $2,000 per year for full-time employees meeting program requirements.
• Access to over 10,000 discounts with First Cash Perks.
• Auto-enrollment in 401(k) after 6 months of employment.
• First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. The Store Manager Trainee leads day-to-day operations in partnership with the Store Manager to develop store employees, recruit and retain talent, maximize financial goals, and manage customer relations. The role requires commitment to a customer-centric environment and achievement of financial objectives. The position may involve analyzing store financial statements, asset protection, and driving profitability.

The pay includes an hourly rate plus potential commission and performance bonuses; actual pay varies by location and experience.

• Facilitate a customer-centric environment and address customer issues promptly.
• Assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through prescribed channels.
• Open/close the store, manage cash drawers and merchandise, and protect assets.
• Ensure asset protection through inventory control and safety procedures.
• Administer store processes including inventory, loan management, merchandising, and reporting.
• Evaluate financial statements and drive profitability.
• Maintain operating standards per First Cash guidelines.
• Monitor loan qualification and buying processes for value and integrity.
• Complete tasks and training for self-development; communicate store mission and profit objectives.
• Stay up-to-date on product knowledge; act as manager on duty in the manager’s absence.
• Other related duties as assigned.

• Willingness to lift/carry up to 50 pounds and perform duties for extended periods (standing, walking, bending, etc.).
• Demonstrated ability to supervise others and work with firearms (certification may be required).
• Ability to work in multiple locations and a flexible retail schedule, including weekends and holidays.
• High School Diploma, GED, or equivalent experience; 18+ years old.
• Computer literacy and ability to operate POS systems; strong multi-tasking, organizational, analytical skills; cash handling experience.
• Store Manager Trainee will work 45+ hours per week; hours based on business needs.
• Excellent work ethic and strong business sense.

• Bilingual applicants are encouraged to apply.
• Commission Plan: 2–8% commission based on gross profit of personal performance; details provided during interview.
• Arbitration agreement may be required; pay rates not below local minimum wage.
• Earned Wage Access and 401(k) program details apply; other eligibility requirements.

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