Area Supervisor

Join to apply for the Area Supervisor role at Ross Stores, Inc.

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings, while providing a fun and exciting treasure hunt experience.

• Success – Our winning team pursues excellence while learning and evolving.
• Career growth – We develop industry leading talent because Ross grows when our people grow.
• Teamwork – We work together to solve hard problems and find the right solution.
• Diversity, Equality & Inclusion – We celebrate the backgrounds, identities, and ideas of those who work and shop with us.

Our corporate headquarters are in Dublin, CA. We have 3 buying offices in New York City, Los, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy‑to‑shop environment. They ensure proper merchandise presentation, maintain a clean work area at all times, and execute and supervise Company operational processes as needed.

• Safety is the number one priority; practice safe behaviors in everything you do.
• Maintain awareness on the sales floor and correct or report unsafe conditions.
• Secure the building – entrance/exit control, EAS devices, Cash Office security, armored carrier pick‑ups, and register area.
• Remove clutter and keep egress clear.
• Ensure customer safety – accident prevention, reporting, and emergency procedures.
• Test all fire alarm systems as scheduled and respond to after‑hours alarms when requested.

• Treat all Customers, Associates, and leaders with respect.
• Demonstrate courtesy, friendliness, and professionalism at all times.
• Recognize Associates using Company recognition programs.

• Represent and support the Company brand at all times.
• Maintain a professional appearance and ensure all Associates adhere to the Company Dress Code.
• Keep all areas of the Store clean, well‑maintained, and merchandised to standard.
• Perform daily trash removal.

• Ensure recovery, sizing, and markdowns meet Company standards through teaching, assigning tasks, and following up.
• Notify when receiving merchandise truck is needed and process all merchandise urgently.
• Responsible for receiving inbound deliveries, sorting, and organizing stockrooms.
• Help deliver and place merchandise on the sales floor when processed.
• Ensure back‑stock is secured and processed per Company policy.
• Ensure compliance with monthly presentation guidelines in assigned area.
• Perform floor moves, signing, promotional signing, and re‑wraps as needed.

• Comply with the Loss Prevention Awareness Program and maintain a large customer‑service presence on the sales floor.
• Demonstrate integrity, honesty, and safeguard confidential information, cash, and credit card information.
• Maintain Public View Monitor (PVM) system properly.
• Conduct “Code 50” package inspections and execute all Company Best Practices.

• Execute Company Best Practices and maximize productivity by minimizing unnecessary steps.
• Maintain pace, energy, and presence at the Front End; manage line to expedite customer wait time.
• Train and coach Associates on cash registers, shortage control, and Front End procedures.
• Control Retail Associates’ break schedule for backups, lunches, and breaks.
• Ensure all equipment works properly and supplies for the Front End are maintained.
• Ensure…