Pharmacy Technician

Location

Location: This role requires associates to be in-office 1 – 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. Alternate locations may be considered if candidates reside within a commuting distance from an office. The ideal candidate should live near one of the following PulsePoints:
Lake Mary - Florida, Harvey - Louisiana or Garden Grove - California.

Schedule: This position will work 5 days per week on 8‑hour shifts. Candidates should have availability from Monday through Friday within the operational hours of 8:00 am – 8:00 pm (EST). Additional hours, including weekends or holidays, may be required based on operational needs.

Pharmacy Technician I is responsible for the interpretation and data entry of basic prescriptions, prior authorization processing, and troubleshooting adjudication issues.

• Verify member information and input data for the pharmacists.
• Educate members on pharmacy-based rules related to prescriptions and medication resources or assistance programs.
• Process prior authorization requests from physicians’ offices and ensure compliance with Medicare requirements; inform relevant parties of all prior authorization determinations.
• Provide resolution to grievances and appeals issues.
• Respond to inquiries from physicians, sales team, and members related to formulary and prescription benefits.
• Generate reports related to rebates, physician utilization, Beers Criteria, Reliance members, and other ad‑hoc reports.
• Maintain record keeping of prior authorizations, rebates, and monthly reports.

• High school diploma or equivalent and a minimum of 1 year of pharmacy experience; or any combination of education and experience that provides an equivalent background.
• Current State Pharmacy Technician license.
• Certification or National Certification based on applicable state(s) required.

• Two years of pharmacy experience is strongly preferred.
• Previous experience working in specialty pharmacies is highly preferred.
• Experience in a call center environment is preferred.
• National Pharmacy Technician Certification (CPhT) is preferred.

Associates in this role are expected to have strong oral, written, and interpersonal communication skills, problem‑solving skills, facilitation skills, and analytical skills.

For this specific position, the salary range is $19.46 to $29.19 per hour.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.