Office Assistant

job overview

examination is announced to supplement the employment list to fill one (1) current west jefferson vacancy in the department of general services and future vacancies as they occur. Entrance level clerical work involving routine duties such as filing, posting, checking, customer service, answering telephone calls and routing them to proper staff members and related work as required. Upgrading to office assistant ii is permissible after successful completion of probation at the i level and certification of assignment of proficient (or journeyman) level work.

for the current general services vacancy, the position provides front counter customer service for the department's functions; assists personally or directs to appropriate source for assistance. Functions as department telephone receptionist; takes information requests, messages, and complaints; provides information, resolution, or directs to the appropriate department/entity. Accepts, books, and confirms reservations for conference rooms in the general government building. Assists with processing utility bills for payment as necessary.

Perform incidental, routine keyboard work or data entry in maintaining and updating department records. Dispatch maintenance calls via radio and work ticket computer program whenever necessary. Position requires driving of a personal vehicle, thus possession of a valid driver’s license, acceptable driving record, and personal automobile with minimum liability insurance available for business use (business travel is reimbursed on a mileage basis) will be given preference.

Possession of a high school diploma or equivalency certificate or completion of vocational/business school (if academic courses were included).

jefferson parish residency is required for those applicants competing on an entrance basis.

acceptable applicants will be required to participate in a written test which will be weighted 100% in determining rank on the eligible list. The test is designed to evaluate basic clerical skills including arithmetic, proofreading, checking, filing, and knowledge of common office procedures. Acceptable applicants will be notified of the time, date, and place of the written examination.

announcement no: 1008-12r
date: 05/02/08
amended: 05/24/24
re-opened: 01/16/26