Client Services Administrator

Description We are looking for a detail-oriented Client Services Administrator to join our team in Hartland, Wisconsin. In this role, you will play a key part in supporting the Client Services Specialist team by managing customer accounts, ensuring data accuracy, and coordinating tasks across departments. This is a Contract to permanent position, offering an opportunity to grow within the printing and publishing industry.

Responsibilities:

- Accurately enter client and account data while checking for errors and reporting any discrepancies to the team lead.

- Create and manage job tickets in internal systems, ensuring they are clear and comprehensible.

- Maintain and update customer records by reviewing, correcting, and reentering data in compliance with company policies.

- Coordinate with multiple departments to ensure production tasks are completed with a high level of detail.

- Address client complaints by identifying issues, determining solutions, and following through to ensure resolution.

- Gain proficiency in internal software systems and demonstrate knowledge of promotional or print product processes.

- Handle daily routing of GB tickets and tracking of Permit 4 items.

- Perform monthly proofing of promotional materials and maintain filing systems for department records.

- Sort and distribute job tickets to relevant teams and accounting staff.

- Update spreadsheets and route paperwork related to various client accounts and projects. Requirements - At least 1 year of experience in administrative support or a related role.

- Proficiency in data entry with a focus on accuracy and attention to detail.

- Ability to manage support tickets and maintain organized records.

- Strong communication skills for interacting across departments and handling inbound calls.

- Familiarity with internal systems and processes, particularly in a printing or publishing environment.

- Problem-solving skills to address client concerns and implement effective solutions.

- Experience in coordinating tasks and managing spreadsheets.

- Ability to work independently while ensuring tasks are completed on time. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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