Manager - IT Operations

Signicast is the industry’s leading investment casting manufacturer. Through the hard work and dedication of our employees, we satisfy our customer's needs by safely delivering a quality product on-time, at a competitive price. Working at Signicast means becoming part of a world-class company. With industry-leading Total Rewards package and the potential to grow your career with us. Signicast doesn’t just invest in you— we help you invest in a future!

Under the direction of the Director, Information Technology, the IT Operations Manager will oversee design, deployment and operation of all computing and telecom equipment and external IT services for the organization.

• Management – Hiring, annual reviews, corrective actions and day to day management of all members of the IT Infrastructure team as well as external contractors that work for the team.
• Resource Planning – Works with the Director – Information Technology to establish capital expense and human resource requirements for servers, storage, network, printers, phone systems, purchased software and support, desktop systems, etc...
• Architecture and Design – Working with Director – Information Technology to establish and implement the network, storage and server, internet architecture. The goal of the architecture plan is to maximize performance and reliability while maintaining appropriate security for all IT and manufacturing systems.
• Company Relationship – Establish working relationships with internal customers and determine computing, phone, printing requirements.
• Vendor Relationship – Establish working partnerships with IT hardware, software and telecom vendors.
• Strategy and Research – Research the latest technology and techniques, looking for opportunities to improve the organizations strategic advantage.
• Cost Management – Research vendors and solutions to keep hardware, software, support and services costs as low as possible while maintaining full complement of services required to run the business
• Security – Maintain, improve and monitor cyber security. Work with training coordinator to implement user level cyber security training.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires a bachelor's degree in Computer Science or related field from a four-year college or university (equivalent experience will be considered) and a minimum of five years progressive responsibility. Must have at least seven years’ experience working with the design, development, capacity planning and administration of network, compute, storage and telecommunication systems.

Must be able to effectively communicate with all levels of employees to share information, solve problems, and instruct or train employees. Must have the ability to read and interpret documents such as standard operating procedures, work instructions, shop orders, work plans, and correspondence.

A full job description is available upon request.

Our Total Rewards program offers world class benefits for this full-time position:

• Medical Insurance-PPO & HDHP HSA within 61 days of your start date
• Dental & Vision insurance
• Wellness Program
• Life Insurance
• Short-term & Long Term disability
• Paid vacations plus 10 paid Holidays
• Quarterly Performance Bonus
• 401k Matching up to 5.5%
• Tuition Reimbursement
• On-site Fitness center (Hartford & Brown Deer Only)
• On-site Chiropractor (Hartford Only)

Signicast offers a breadth of opportunities from career development planning to help our employees grow into their next position through individualized planning and training to in-depth leadership development for our next generation of leaders.

Signicast is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.