Senior Director, Software Engineering, Enterprise Agentic Platform

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

As a member of the Enterprise AI and Emerging Technology organization at Travelers, you’ll be joining a strategic and collaborative team focused on transforming our business and technology capabilities leveraging best in class AI-enabled technology.

We’re looking for a Senior Director of Software Engineering, Enterprise Agentic Platform to lead our dynamic team focused on the delivery of platforms and frameworks to enable the agentic workflows of the future. This is a critical role as we build out the technology landscape of the future, and knowledge of this fast-paced field and a player-coach approach to mentoring staff is critical.

In this highly-visible role, we will look to you to contribute to set technical direction for high value projects that touch all facets of our business. Join a team which is truly passionate about changing the insurance industry.

Lead a team of Software Engineers while role modeling Travelers' leadership behaviors.

Complete expert engineering tasks for impactful and high-visibility initiatives.

Build and develop discipline-specific capabilities across multiple teams, equipping individuals with the skills, tools, and standard approaches to improve the overall quality of engineering practices and skill sets.

Assess skill gaps and develop mitigation efforts including training needs.

Align work with business and engineering priorities to realize meaningful impact.

Build collaborative relationships with key leaders and peers across the organization (i.e. Team Leaders, CoEs) to ensure the best use of overall resources.

Develop robust talent pipeline. Provide unique opportunities and challenges to each team member to enrich development.

Provide technical leadership, foster a team environment, and provide mentorship and feedback to technical resources.

Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned efforts.

May assist as an individual contributor to an Agile Product Team (e.g. developing solutions to achieve defined business outcomes) in addition to leading a team.

Seek opportunities to expand technical knowledge and capabilities.

Perform other duties as assigned.

Seven years of programming/development experience plus two years prior technical leadership experience.

Delivery - Advanced delivery skills including the ability to examine and assess the effectiveness of software design strategies and methodologies across an organization, the ability to devise, apply, and share ways to ensure the quality, production readiness, and continued health of complex computer systems, the ability to incorporate awareness and understanding of work happening outside of the team, and the ability to develop widely used technical metrics that enable engineers to better understand and deliver their work.

Domain Expertise - Demonstrated track record of domain expertise including the ability to leverage expertise to improve company level capabilities within domain, consult on business priorities and optimize value by…