T-Mobile Authorized Retailer Sales Associate

Join to apply for the T-Mobile Authorized Retailer Sales Associate role at GP Mobile
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Chase at Luna Wireless, an Authorized T-Mobile Retailer! Luna Wireless is one of the largest Authorized T‑Mobile Retailers in the US. Seeking candidates with a hustle and ambition for unlimited potential.

• Commission
• 401(k)
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Be unstoppable with us! If you want to earn unlimited commissions while working in a fun, fast‑paced environment, Luna Wireless is the place to be. We have FT and PT positions available.

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T‑Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They immerse themselves in significant connections with our customers and build new and deepen existing relationships to educate, demonstrate and recommend device and service solutions. This role is a learning role for new associates working with their team and proactively building skills and proficiencies.

As a Retail Sales Representative you will be required to successfully complete new employee training.

• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
• Explore individual needs and provide hands‑on demonstrations of the latest technology in‑store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan.
• Approach service and sales needs with composure, integrity, and compassion.
• Consistently use digital tools to demonstrate coverage, plan benefits and service features.
• Complete training on T‑Mobile in‑store experience, new skills and processes and knowledge of systems and reference resources.
• Maximize time on shift by seeking information between customers and learning about innovations in wireless and technology.
• Collaborate with T‑Mobile employees across channels to own the customer experience, resolve issues, and create a seamless environment.
• Identify and hand off small business leads and support team initiatives.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas while serving customers and resolving issues.
• Effective at balancing customer needs and performance goals.
• At least 6 months of customer service and/or sales experience, retail environment preferred.

• Competitive base pay plus commission (starting at $15/hour)
• Benefits for part‑time and full‑time associates
• Medical, dental and vision benefits
• 401(k) Plan
• Generous paid time‑off programs
• Phone service discounts
• Serious growth potential for your career!

• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED
• Bilingual candidates encouraged to apply.

This is an opportunity to do something special and join a company revolutionizing the wireless industry. We invite you to apply today! #Never Stop Growing

We are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. We are an equal opportunity employer and welcome everyone to our team.