Room Service​/Food Runner

Who this Job Will Appeal To

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Come for a JOB, stay for a CAREER.

This is not a Monday thru Friday job, in fact it requires a flexible schedule that includes weekends, holidays, but it is for you if you love people and have the right attitude! This position is 2nd shift, mostly 3p-12a, or 4p-1a. 2 Shifts per week.

Provide efficient, friendly, and accurate food service support in a full-service Marriott environment. The Room Service/Food Runner Attendant ensures timely delivery of food items to both the restaurant, and to our guests in their hotel rooms, with a strong focus to maintain presentation, quality standards, and support to serving staff and culinary teams to create an exceptional guest experience.

• Process orders in an efficient timely manner.
• Communicate effectively with kitchen staff, front desk, management, and front-of-house team to ensure smooth service flow.
• Provide warm, professional guest interactions, anticipating needs and resolving minor issues quickly.
• Most enjoy working as a team.
• Deliver food and beverages promptly and accurately from the kitchen to guests in accordance with Marriott brand standards.
• Ensure food presentation, temperature, and quality meet hotel and brand expectations.
• Prepare, deliver, and present amenities to designated rooms.
• Keep the water station in the lobby cleaned and stocked.
• Maintain a professional appearance and demeanor at all times.
• Complete daily side work to maintain operational success.
• Rotate product to maintain quality and freshness.
• Maintain cleanliness and organization of expo line and room service station.
• Perform floor runs to collect leftover glassware, and room service bags.
• Restock concierge lounge.
• Conduct regular inventory checks and report low stock items.
• Assist bartenders and servers with running food to our guests.
• Assist kitchen staff on the expo line.
• Must be able to stand for long periods of time and lift up to 25 lbs.
• Must be available to pass a background check and be drug free.

• Must be able to stand for long periods of time and lift up to 25 lbs. (already listed in responsibilities but included as a requirement)
• Must be available to pass a background check and be drug free.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire. We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage, and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

• On Demand Pay - Why wait for payday – get your pay when you need it 24/7.
• Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.
• 401k Plan - Nobody wants to work forever, start planning for your future now.
• Hotel Discounts - It’s one of the biggest industry perks.
• Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at

EOE/M/F/D/V