Area Director – Hartford, CT
Listed on 2026-01-27
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Management
Operations Manager, Business Administration, Business Management, Business Continuity
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Reporting to the Sr. Director, US Core, the role of Area Director (AD) is critical to the success of Members and Chapters of BNI. The AD is actively engaged in team building, training, education, goal setting and attainment, and leading the Area Team and ensuring business growth for members and the area. The AD sets the vision for the Area and develops a professional and positive culture.
Position Summary:
Reporting to the Sr. Director, US Core, the role of Area Director (AD) is critical to the success of Members and Chapters of BNI. The AD is actively engaged in team building, training, education, goal setting and attainment, and leading the Area Team and ensuring business growth for members and the area. The AD sets the vision for the Area and develops a professional and positive culture.
Additionally, the AD focuses on ensuring that Members and Directors achieve their own business goals and have a positive impact on the community.
Roles and Responsibilities :
- Develop and Lead the Support and Launch Teams within the Area
- Actively identify, observe, and invite qualified candidates to learn more about the Ambassador and Director Programs. Support the interview process. Ensure that the candidates in the process are coachable, compatible, and complementary to you, as well as a good fit for the Area and Regional teams.
- Ensure all Directors participate in and complete the required training or orientation within their first 60 days on the team.
- Support each LDC to achieve their goal(s) efficiently and provide necessary resources.
- Conduct a Weekly Success Call with Chapter Leaders. The goals of the Weekly Success Calls are to discuss progress of the chapters, training, and resources needed to ensure the Chapter leaders are provided with needed training and resources.
- Handle all questions and challenges from Directors and Ambassadors in a timely manner.
- Conduct Regional Team meetings. These meetings are focused on creating a strong team bond and provide the necessary education, coaching, and discussion of current topics.
- ADs are responsible for regional growth and for managing the LDCs in their regions. Managing LDCs may include coordinating with the Regional Development Team or Regional Director to develop a market growth plan, help recruit LDCs, ensure LDCs are trained and supported to achieve their goals. Support launch initiatives and activities.
- Collaborate with and provide feedback with your Member Success Concierge to ensure processes are followed and effective to provide necessary first-year Member support, Member issues are resolved efficiently, assistance for growth and training initiatives is provided, and retention issues are addressed.
- Increase and Retain Chapter Memberships to grow the Area
- Ensure every Chapter in the area has a Goal Plan in place and support the plan by providing resources and training.
- Understand the training needs of Chapters and provide appropriate training as needed.
- Support the area in planning and executing socials, trainings, and growth events that are within budget.
- Execute an annual Member/Chapter Recognition event and other recognition or national events as necessary.
- Support new Chapters and provide additional first year support and training.
- Conduct monthly Regional Team meetings. These meetings are focused on creating a strong team bond and provide the necessary education, coaching, and discussion of current topics. These meetings are non-mandatory for the Regional Team.
- Prospect by attending other networking events and developing a regional pipeline.
- Identify opportunities to improve retention and develop and execute a strategy to increase it.
- Ensure Overall Area Success
- Ensure goals are achieved through a growth strategy that is consistent with ethical business practices.
- Develop and maintain a professional and positive culture in your area.
- Participate in a Weekly Success Call…
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