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IT Project Manager Change Management

Senior Manager, Customer Experience Transformation

Job in Hartford, Hartford County, Connecticut, 06112, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-15
Job specializations:
  • Management
    IT Project Manager, Change Management
Job Description & How to Apply Below
A leading consulting firm is seeking a Senior Manager for Customer Experience & Service Transformation in Hartford, Connecticut. The role demands expertise in customer support systems, the ability to lead transformations, and strong analytical skills. You'll evaluate client needs, lead delivery teams, and develop strategic solutions while fostering long-term partnerships. Ideal candidates have a minimum of 10 years in customer support, an in-depth understanding of SaaS platforms, and exceptional leadership abilities.

The position offers competitive compensation and a dynamic, collaborative environment.
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Position Requirements
10+ Years work experience
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