Claims Examiner, General Liability

Claims Examiner, General Liability

Arch Insurance Group Inc.

Join to apply for the Claims Examiner, General Liability role at Arch Insurance Group Inc.

Base pay range: $71,900.00/yr - $71,900.00/yr (incentive eligible)

The Claims Division is seeking a team member to join the Shared Services Team as a Claims Examiner. Responsibilities include investigating, evaluating, and resolving various types of commercial first‑ and third‑party low‑complexity General Liability claims. This requires accurate and thorough documentation, as well as completion of resolution action plans based on applicable law, coverage, and supporting evidence.

• Provide and maintain exceptional customer service and ongoing communication to stakeholders throughout the life of the claim.
• Investigate coverage, liability, and damages; document facts and maintain evidence to support claim resolution.
• Review and analyze supporting damage documentation.
• Comply with and stay abreast of all statutory and regulatory requirements in all applicable jurisdictions.
• Establish appropriate loss and expense reserves with documented rationale.
• Demonstrate technical efficiency through timely and consistent execution of best claim‑handling practices and guidelines.

• Hands‑on experience and strong aptitude with Outlook, Microsoft Excel, PowerPoint, and Word.
• Knowledge of Image Right preferred.
• Exceptional communication (written and verbal), influencing, evaluation, listening, and interpersonal skills to develop productive relationships with internal and external peers.
• Ability to take part in active strategic discussions and leverage technical knowledge for cost‑effective decisions.
• Strong time management and organizational skills; ability to meet internal and external regulatory timelines.
• Ability to work well independently and in a team environment.
• Texas Claim Adjuster license preferred; required to be obtained within six months of hire if not already held.

• Bachelor’s degree preferred.
• 3–5 years’ experience handling the process of commercial insurance claims.

• Comprehensive benefits package: medical, dental, vision, and prescription drug coverage; 401(k) with generous matching; PTO starting at 20 days per year; up to 12 paid company holidays; 2 paid Volunteer Time Off days; basic Life and AD&D insurance;
  Short and Long‑Term Disability;
  Paid Parental Leave up to 10 weeks;
  Student Loan Assistance and Tuition Reimbursement;
  Backup Child and Elder Care; and more.

For Colorado Applicants – deadline to submit your application:
May 17, 2026.

14400 Arch Insurance Group Inc.