Business Process Consultant - Analytics Consulting

Description

We are seeking an experienced Business Process Consultant specializing in Analytics Consulting. This role involves assessing and analyzing current business processes, identifying opportunities for improvement, and leveraging analytics to drive efficiency and effectiveness within the organization. You will collaborate closely with various stakeholders to design innovative solutions that align with business objectives and enhance customer satisfaction.

• Detailed current state analysis and data capture, working closely with underwriting teams and subject matter experts.
• Leading current state process mapping of underwriter desktop and application usage through direct observation and structured discussions.
• Documenting workflows, navigation paths, handoffs, and system interactions in a clear and consistent manner.
• Coordinating and executing time and motion studies, including data collection and validation.
• Reviewing existing standard work and operating procedure documentation to understand intended workflows and identify gaps versus actual practice.
• Developing and maintaining core process artifacts, including SIPOC diagrams, value stream maps, and control frameworks.
• Collaborating with subject matter experts to validate findings, confirm assumptions, and obtain formal signoff on documented processes and insights.
• Work on the latest applications of data science to solve business problems.
• Work directly with client stakeholders to translate business problems into high level analytics solution designs.
• Develop end-to-end solutions based on in-depth understanding of business problems to ensure analytics solutions are delivered efficiently, predictably, and sustainably.
• Participate in discussions with team members to select and apply relevant analytic techniques and create actionable business insights.
• Responsible for making presentations to senior management, communicating results to business teams, and develop plans to help operationalize analytic solution.

• Ability to engage with executive/VP-level stakeholders from client's team to translate business problems to high level analytics solution approach.
• Solid understanding of statistical and machine learning algorithms.
• Strong project management and team management skills and ability to work with global teams.
• Strong SQL skills and hands‑on experience with analytic tools like R, Python, and visualization tools like Qlik or Tableau.
• Exposure to cloud platforms and big data systems such as Hadoop, HDFS, Hive is a plus.
• Ability to work with IT and Data Engineering teams to help embed analytic outputs in business processes.