Director, Business Analytics

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

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As a Director, Business Performance Analytics in the Business Information Architecture practice, you will lead complex analyses to quantify insights, identify opportunities, and partner with the business to influence strategic business decisions.

You will document current data patterns, capture data & analytic capabilities and formulate target state data and consumption patterns to achieve targeted outcomes for the customer.

You will evaluate and assess current processes to identify and recommend modernized solutions and gain consensus across key stakeholders.

You will partner across multiple functional areas to consult on business priorities, influence strategic business decisions, ensure optimal outcomes, and optimize value through solution identification aligned with business strategies, and ensure future data direction.

• Apply data & analytic and technical skills to conduct Data Profiling, Gap Analysis, Data Visualization and document detailed data and process flow to articulate current state and formulate target state layering in new capabilities.
• Facilitating discussions with various customers and partners to understand their data & analytic “ability-to’s” that cascade down to sub-capabilities, competencies and ultimately consumption tools.
• Understand consumption patterns, personas, and partner closely with Technical Architecture function and business capability teams to recommend data solutions.
• Identify impacted systems and ownership, request estimates and asset attributes that are input to requirements for consumption tools (e.g., Data Products, Self Service, Dashboard).
• Create milestone plans to manage expectations for Business Information Architecture deliverables.
• Establish and build relationships across the organization and Value Streams, with our strategic partners and business customers for tighter alignment to business strategies and critical data & analytic capabilities.
• Ability to influence decisions and priorities by demonstrating business value and alignment to business outcomes.
• Support an Agile construct, work with cross functional execution teams in consultative role to ensure alignment with recommended solution, adjusting where needed.
• Partner with Data Strategy Leads and Tech Arch to formulate target state data patterns and capability alignment to deliver the best solution for our customers.
• Utilize AI capabilities to improve Business Information Architecture engagement model and execution framework.
• Identify and recommend opportunities to simplify or streamline the data flow/process, inclusive of sun setting assets to reduce technical debit and legacy footprint, aligning to modernized data & analytics ecosystem.
• Leverage and/or build data and analytics, to influence business strategy to leadership by translating insights into business value.
• Accountable for business analytics support across multiple initiatives.
• Use data visualization and storytelling to leverage insights, communicate the business story, and influence solutions to senior leaders.
• Review and interpret complex data and identify trends to support Health of the Business.
• Oversee the design and ensures the execution…