Senior Business Systems Analyst; Procurement

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Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

$94,400.00 - $

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Under limited supervision, the Senior Business Systems Analyst is responsible for working with Procurement Operations stakeholders to elicit, analyze, specify and validate business and solution requirements to meet business needs. Must be able to bring together a diverse stakeholder group, drive consensus and create a shared understanding between the customer community and the solution delivery team while maintaining alignment with Business and IT Strategies.

Using knowledge of business goals, help translate strategies and initiatives into action plans with required deliverables.

The Senior Business Systems Analyst is able to independently transition to unfamiliar business and systems domains.

This job typically acts as a team lead on medium to large sized Procurement Operations initiatives.

• Identify, refine, and accurately articulate the business objectives and value proposition of assigned initiatives. Bring alternative perspectives and influence consensus among stakeholders.
• Ensure the solution (people, process and technology) meets the program and/or project objectives and is aligned with business and IT strategic direction. Participate in the development of a compelling business case that measure and communicate proposed project benefits.
• Collaborate with project leads to determine how requirements will be approached and managed for a particular project.
• Work with project leads to develop requirements work plans, identify task dependencies, develop estimates and determine resource skill requirements; support risk management and change management activities.
• Provide support and mentoring to other analysts and team members to facilitate a better understanding of requirements techniques, processes and deliverables required to support successful project delivery.
• Responsible for the success of the Requirements Definition Process for assigned work with limited supervision;.
• Elicit, analyze, specify and communicate business, system and implementation requirements.
• Ensure the requirements are unambiguous and understandable by both business users and solution delivery teams.
• Work with stakeholders to prioritize requirements effectively based on business value, risks and constraints.
• Provide application support and troubleshooting assistance for business systems within the portfolio, working with technical teams to diagnose and resolve issues impacting business operations.
• Facilitate knowledge sharing and collaboration across teams within the department, documenting solutions, best practices, and lessons learned to build organizational knowledge and improve cross‑functional coordination. Effectively identifies and manages requirements conflicts and issues to resolution.
• Ensure that requirements are understood and approved by all stakeholders.
• Manage requirement traceability and changes throughout the project lifecycle.
• Measures and tracks quality of business analysis work.
• Ensure the test strategy and test plans adequately cover the requirements. Assist in defect resolution.
• Simultaneously support multiple initiatives as assigned.
• Perform other responsibilities as assigned.