BDMF Operations Specialist

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***** Serves as the highest level business analyst expert, providing leadership on complex projects across multiple business areas, multiple platforms and/or multiple locations.
* Provide consulting regarding  the practices and methods for defining detailed business requirements including planning, documentation, analysis and alignment to corporate standards
* Define/review high level business requirements which describe the business needs and the scope of the solution – prior to developing detailed business and functional requirements.
* Document and refine business requirements to describe the business needs to a functional requirement level without presuming a technical solution.  Requirements should be verifiable and testable once a solution is defined.
* Support the execution of the development pipeline and delivery of Voya’s software products including vendor solutions to QA, and ultimately to production
* Work in execution of product development across all teams as part of the development lifecycle
* Develop or modify processes to resolve moderate to complex business issues by using IT solutions, considering computer capacity and limitations, operating time, and form of desired result through understanding past, current and future business unit goals, strategies and plans including current and future roadmaps.
* Work with Project and Release Management to sequence/coordinate development activities within software development environment methodologies
* Leverage understanding of high level system architecture/portfolio that supports the business process, and the key process areas supported by the IT systems to provide in-depth solution and problem solving.
* Operate at a high technical level for all phases of IT projects; ensuring broader business implications of proposed IT solutions are considered.
* Identify applicable technology alternatives to given business problems using applied research and tools; reviews new products/services using pre-established evaluation criteria that include architecture standards and  the standards to request proposals with outside firms
* Coaches and mentors less experienced analysts.  Assign, check work and provide guidance on assignments to other team members
* Bachelor’s Degree or equivalent experience in a directly related field
* Eight + years of professional IT experience with leadership in technical and business analysis
* Enterprise Testing, Quality Standards, and software product knowledge (architecture, infrastructure, security, Dev Ops, etc.)
* Pershing (Compliance/Clearing)
* SDLC knowledge
* Software development environment methodologies (i.e. Waterfall, Agile)
* Business & functional requirement knowledge (i.e. elicitation of requirements, planning, documentation, analysis and alignment to standards)
* Requirements Analysis, Planning & prioritization execution
* Requirements Elicitation and facilitation execution
* Supplier/Vendor management
* Analytical /data analysis skills
* Change Management
* Coach/Mentor
* Consensus building to gather requirements
* Meeting facilitation (in person and virtual)
* Communication Skills (written, verbal and presentation skills, detail orientated, Functional communication to technical stakeholders, Technical communication to non-technical stakeholders)
* Problem Solving Skills
* Collaboration with internal and external teams and business partners
* Business Acumen among LOBs  (past, current, future goals, strategies and plans)
* Business relationship management

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

- **** Learning Agility**:
** Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
* Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment,  please reference*###
** Voya Financial**, Inc., is a leading retirement, employee benefits and investment management company. Voya’s services and solutions help clear the path to financial confidence and a more fulfilling life for approximately 15.7 million individual, workplace and institutional clients. Certified as a “Great Place to Work” by the Great Place to Work Institute, Voya fosters a culture that values customer centricity, integrity, accountability, agility and inclusivity.

Together with customers and partners, Voya employees fight for everyone's opportunity for a better financial future. For more information visit
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