Automation Tester Hammer​/Cyara and Conversational AI Testing

About the role

As an Automation Tester with Hammer/Cyara and Conversational AI Testing experience
, you will make an impact by designing, executing, and enhancing automated testing solutions that ensure high‑quality digital experiences—specifically across conversational AI, voice interactions, and telephony platforms. You will be a valued member of the QA Engineering team and collaborate closely with developers, product owners, business analysts, and automation architects to enable fast, reliable, and scalable product delivery.

• Develop, maintain, and optimize test automation frameworks using tools such as Hammer On Demand, Cyara, and Selenium.
• Conduct automation and functional testing for conversational AI experiences, including chatbots and voice assistants.
• Execute functional, regression, integration, performance, backend API, and database testing.
• Participate in Agile ceremonies and collaborate with cross‑functional teams to ensure high‑quality software releases.
• Integrate automated tests into CI/CD pipelines, ensuring continuous quality validation.

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Hartford, CT. The working arrangements for this role are accurate as of the date of posting.

This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

• 3+ years of experience in QA automation and software testing.
• Strong understanding of programming fundamentals (Java OOPs, Data Structures), with experience working in Java, JavaScript, or Python.
• Hands‑on experience building and scaling automated test frameworks.
• Experience testing conversational AI solutions (chatbots or voice-based virtual assistants).
• Proficiency with Hammer On Demand, Cyara, and Selenium.
• Experience working with agentic or AI‑powered IDEs (e.g., Windsurf, Cursor).
• Strong understanding of SDLC, Agile methodologies, and QA best practices.
• Experience using version control and CI/CD tools (e.g., Git).
• Knowledge of BDD (Cucumber, Spec Flow) and TDD methodologies.
• Experience with backend API automation and database testing.
• Exposure to GenAI or AI‑driven test automation tools.
• Strong analytical, problem‑solving, communication, and collaboration skills.

• Healthcare industry experience, including familiarity with HIPAA compliance.
• Understanding of AI model evaluation metrics (accuracy, precision, recall, F1‑score).
• Experience with API testing (REST, SOAP).
• Familiarity with cloud platforms such as AWS, GCP, or IBM Cloud.
• Work in the United States without company sponsorship.
  * Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

• Applications will be accepted until March 14, 2026.
• The annual salary for this position is between $71,100 to 112,500 depending on experience and other qualifications of the successful candidate.
• This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.