Network Engineer, Senior Network Engineer

ORGANIZATIONAL OVERVIEW

The Connecticut Education Network (CEN) is Connecticut’s trusted internet partner, dedicated to empowering our member community and driving their success. For over 25 years, we’ve upheld this commitment—growing our network and earning a reputation as one of the state’s most valued and high‑performing Internet Service Providers.

Join CEN and experience a culture built on innovation, collaboration, and purpose
. Imagine loving what you do, where you do it, and contributing to a mission that delivers exceptional value to Connecticut.

At CEN, meaningful work is more than a job—it’s a calling. We’re seeking a talented professional to join our network services team
, bringing expertise and creativity to advance our network architecture and deliver impactful solutions to some of the most vital sectors: K‑20 education, state and local government, healthcare, cultural institutions, and more.

We offer a flexible, family‑friendly work environment
, including hybrid work‑from‑home options, 7‑hour workdays, and a culture that values work‑life balance.

Our sense of community extends beyond Connecticut. We collaborate with state‑level research and education networks nationwide, sharing best practices and tackling challenges together—unlike the competitive private sector, we thrive on partnership over profit.

Professional growth matters to us. We invest in your development through vendor training, hands‑on labs, industry conferences, and leadership programs. Our goal is simple: help you become the best version of yourself.

Our members know us by name—and we know their networks. They are some of our strongest advocates at local and state levels, championing shared economies of scale that drive transformative technologies and value for all.

CEN, through UConn Information Technology Services (ITS), is seeking two (2)
Network Engineers to join our Network Services team. Reporting to the Network Services Manager, you’ll manage a Tier 2 service‑provider network offering services such as dedicated internet, internet exchange peering, content caching, l2/3 VPNs, cloud connect onramps, managed firewall, hosted DNS, content filtering, and more.

We’re looking for someone who is highly motivated, collaborative, and skilled at evaluating complex, interconnected network systems.

This role offers a fast‑paced, rewarding environment where you’ll grow professionally while advancing CEN’s mission and brand. Our office is located at 55 Farmington Ave, Hartford, CT
, and as part of UConn, you’ll enjoy excellent benefits and work‑life balance.

UConn is consistently ranked as the top public university in New England and among the nation’s best, recognized as a Carnegie Foundation Research University
—a distinction shared by only the most prestigious institutions.

• Final salary will be based on the successful candidate's background and experience.

Note:

Please indicate the specific role you’re applying for in the cover letter. All minimum qualifications must be met at the applicable level to be eligible for consideration at that level.

• Defined contribution with employer match or defined benefit program retirement options
• Excellent and affordable healthcare options
• 22 paid vacation days per year, in addition to paid sick leave and 13 paid holidays
• Annual merit increase program
• Employee and dependent tuition waivers
• A highly desirable work environment and work‑life balance

• Ensure the continuous, uninterrupted availability, security, and functionality of the network.
• Perform installation, provisioning, and decommissioning of devices and services.
• Troubleshoot and resolve network related problems, occasionally under extreme pressure.
• Manage timely response to service requests and incidents within ticketing systems.
• Produce and maintain diagrams, records, as‑built documentation, and operating procedures.
• Maintain and monitor inventory, assets, and tracking of equipment, parts, and materials.
• Participate in on‑call rotation, including after‑hours escalation support as needed.
• Maintain vendor relationships, manage contract installations, and liaise with end users.
• Lead, execute, and…