AV Event and Conference Room Support Specialist

AV Event and Conference Room Support Specialist

Software Guidance & Assistance, Inc. (SGA, Inc.) is searching for an AV Event and Conference Room Support Specialist for a contract assignment with one of our premier Insurance clients in Hartford, CT.

$45.00/hr - $45.00/hr

• Event Setup & Operation
  • Configure and operate audio, video, and lighting systems for corporate events, town halls, and executive meetings.
  • Ensure proper signal flow and connectivity across AV components.
  • Provide technical expertise for Microsoft Teams and Web Ex platforms.
  • Troubleshoot platform issues during live sessions.
• Conference Room Technology Support
  • Perform health checks on integrated conference room systems.
  • Troubleshoot issues with technology as they arise efficiently.
  • Perform upgrades and installation of technology within the environment.
• Collaboration & Communication
  • Partner with event organizers, IT teams, and external vendors to align technical requirements.
  • Offer real‑time support and problem resolution during events.
• Equipment Management
  • Maintain AV inventory and ensure equipment readiness.
  • Perform routine maintenance and promptly elevate repair needs.

• Hands‑on experience with audio systems (microphones, mixers, amplifiers), video systems (cameras, switchers, projectors), and lighting systems (fixtures, control boards).
• Familiarity with Poly conferencing systems and AV signal flow.
• Strong troubleshooting skills and ability to work under pressure.
• Excellent communication and interpersonal skills.
• Ability to lift and transport AV equipment (up to 50 lbs).
• Comfortable working in fast‑paced, high‑pressure environments.

• Experience with streaming platforms and hybrid event technologies.
• Knowledge of AV control systems and networking basics.
• CTS (Certified Technology Specialist) or equivalent certification.

SGA is a technology and resource solutions provider driven to stand out. We are a women‑owned business. Our mission is to solve big IT problems with a more personal, boutique approach.

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities.

Please visit our company EEO page to request an accommodation or assistance regarding our policy.