Director, Enterprise Analytics Products

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

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Travelers is seeking a Director, Agile Product Owner to lead the delivery of data and analytics capabilities/solutions in an agile way. In this position, this individual will act as a voice of the end-user to guide day-to-day work of complex cross-functional team or multiple teams, focusing on achievement of defined outcomes.

As a Product Owner, you will help set strategic direction for a new enterprise data and analytics product with accountability for execution, ensuring alignment to strategy and business outcomes.

You will partner cross-functionally to deliver complex data and analytics solutions aligned to Enterprise strategy.

This role serves as the critical bridge between business stakeholders and technology teams, translating defined business outcomes into technical solutions and explaining technical concepts in business terms.

• Translate business needs into technical execution - Convert business requirements and priorities into clear, actionable user stories with well-defined acceptance criteria that engineering teams can execute against
• Serve as voice of the end-user - Maintain deep understanding of customer needs through active feedback loops, ensuring requirements are clearly defined and delivered solutions meet acceptance criteria
• Communicate strategy across all levels - Articulate team goals, progress, and strategic direction effectively to business stakeholders, technical teams, and leadership
• Interpret and explain technical work to business stakeholders - Engage in detailed technical discussions with engineers and translate complex technical concepts, architectures, and constraints into business value, risks, and trade-offs that stakeholders can understand
• Enable team success through clarity - Provide timely feedback on work-in-progress, clarify requirements, remove impediments, and identify opportunities for continuous improvement
• Drive adoption and change management - Understand the impact of change on business operations, actively participate in business readiness activities, and implement approaches to drive adoption and mitigate resistance

• Own and prioritize the product backlog - Define, prioritize, and maintain a ready backlog of work focused on achieving measurable outcomes rather than prescribing how work is completed; accept final product output against defined criteria
• Manage portfolio of initiatives strategically - Balance deliverables, capabilities, and experimentation to continuously refine future direction while measuring performance and adjusting priorities based on results
• Ensure clear value proposition for every initiative - Define and validate that each initiative has an explicit value proposition tied to measurable business outcomes
• Drive data-driven decision making - Make informed decisions on what to build, defer, or discontinue based on product health metrics, business impact, and strategic alignment
• Track and communicate business impact - Monitor product health metrics (adoption, performance, quality, user satisfaction) and report value delivered in business terms (revenue impact, efficiency gains, risk…