Technology Engineer

Position: Technology Engineer I
* Conduct assessment, development, deployment, and setup of moderately complex technology platforms and environments.
* Design and implement CI/CD pipelines and Dev Ops workflows to support application deployment and operations.
* Participate with team to perform analysis, assessment, and resolution for platform defects and incidents of intermediate complexity and escalate appropriately.
* Configure, integrate, and maintain the platform/service layer where applications run, ensuring reliability and performance.
* Document platform configurations, integration points, and operational procedures.
* Collaborate with Software Engineers and Infrastructure Engineers to align application functionality with platform capabilities and infrastructure performance requirements.
* Seek opportunities to expand technical knowledge and capabilities in platform engineering, CI/CD methodologies, and Dev Ops practices.
* AI Learning:
Familiarize with basic AI concepts and introductory tools, participating in foundational workshops and online courses.
* Tech Utilization:
Engage with emerging technologies through guided projects, focusing on hands-on experimentation and understanding practical applications.
* Work within guidelines set by team to independently tackle well-scoped platform engineering problems.
* Define technical requirements for platform engineering assignments, including enterprise SaaS and PaaS solutions for application development and deployment.
* Attend introductory seminars and webinars on AI, fostering an awareness of its impact on technology engineering.
* Perform other duties as assigned.
* Three (3) years of technology engineering/platform management experience preferred.
* Five (5) years experience with observability tools and their provisioning.

Experience with the following tools is preferred:
Elasticsearch (ELK), Datadog or Dynatrace
* Domain Expertise - Demonstrated track record of enterprise platform expertise including the ability to understand SaaS/PaaS concepts necessary to do the job effectively, demonstrate willingness, cooperation, and concern for business issues, and possess in-depth knowledge of immediate technology platforms worked on.
* Intermediate delivery skills including the ability to deliver technology work at a steady, predictable pace to achieve commitments, decompose platform assignments into small batch deployments, and contribute to enterprise architecture tradeoff and negotiation discussions
* Proven problem-solving skills including enterprise system debugging abilities, allowing you to determine source of issues in unfamiliar platforms or integration points, ability to recognize and solve repetitive technology problems proactively and permanently, recognize mistakes using them as learning opportunities, and break down large technology problems into smaller, more manageable ones.
* Strong communication skills that enable clear, concise interactions with team members and stakeholders. The ability to speak to, and present monitoring solutions both verbally and written. Your ability to document technology work in an accessible manner, ask clarifying questions on requirements, and actively listen ensures seamless collaboration. You welcome constructive feedback and use it to continuously improve your approach to challenges.
* You demonstrate intermediate leadership capabilities with a proven track record of self-motivation and initiative. Your ability to identify and pursue personal growth opportunities in database technologies shows your commitment to professional development and positions you to take on increasing responsibilities within our team.
* ** Health Insurance**:
Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
* ** Retirement:
** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You…