Office Community Child Health - Program Business Consultant

Office for Community Child Health - Program Business Consultant - 40hrs

Connecticut Children’s Office for Community Child Health (the Office) seeks a Program Business Consultant to provide business planning services to programs to strengthen their impact, growth and evolution. The consultant will engage in time-limited projects that integrate strategy, sustainability, impact, measurement, and evaluation—for example, researching defined problems or opportunities, performing analyses, documenting plans, and identifying resources. The consultant may also take on temporary roles in launching and executing developed plans, leveraging relationships with program leaders, Office leadership, other divisions (e.g., Center for Well-Being and Care Integration, Marketing and Communications, Government Relations), Connecticut Children’s leadership, and other stakeholders to ensure comprehensive business planning and successful execution.

The consultant will work closely with Office leadership—including the director, associate directors, and manager—to advance the Office’s strategic goals of strengthening programs, cultivating synergy across programs, and incubating innovations to drive short- and long‑term benefits for children.

• Work with program leadership to perform business analyses that strengthen programs, including needs assessments, environmental scans, operational assessments, cost‑benefit analyses, etc.
• Use data to drive decision making, including population health data, cost of care, qualitative and quantitative well‑being metrics, among others.
• Leverage the Office’s expertise in community partnerships (e.g., Community Relations Manager), innovation (e.g., Childhood Prosperity Lab), program strategy and impact (e.g., Office leadership), and institutional expertise in support services such as finance, human resources, technology, research, advocacy, etc. to inform program plans and execution.
• Document plans that integrate strategy, sustainability, impact, measurement and evaluation.
• Prioritize and implement action plans that align with short‑and long‑term program goals.
• Provide high‑level summaries and analyses for management and executive leadership as needed.
• Identify areas of improvement and support the development of plans for process optimization.
• Develop and maintain positive and strong working relationships with diverse individuals and groups to support analysis and planning activities, including OCCH program leaders and members, community stakeholders, patient populations, medical providers, administrative, operational, and leadership teams.
• Perform other tasks as assigned.

• Education:
  
  Bachelor’s Degree in health administration or related field.
• Education Preferred:
  Master’s Degree.
• Experience
  
  Required:
  
  At least three years of healthcare experience, experience with pediatric organizations/population.
• Experience Preferred:
  Experience navigating issues of cultural humility, equity, diversity, and inclusion desired.
• Bilingual:
  English/Spanish preferred.

• Sectors and initiatives relevant to child health and wellbeing.
• Population health needs assessment, research, and outcomes.
• Basic medical terminology for the identification of health needs and social determinants of health to drive action plans.
• Lean and/or Six Sigma principles for continuous improvement.
• Techniques to perform relevant analyses.
• The key concepts of diversity, equity, inclusion and humility and comfort connecting with and building relationships with people of color, different cultural backgrounds, etc.

• Verbal, written, and problem‑solving skills.
• Detail‑oriented and efficient.
• Critical and strategic thinking to facilitate idea generation and problem‑solving.
• Project management and organizational skills.
• Data collection, management, and analysis skills related to business planning, strategy, innovation, sustainability, and measures/metrics.
• Strong computer literacy in PC Windows and MS Office (Word, Excel, PowerPoint, Access).

• Communicate clearly and calmly in a wide array of settings.
• Effectively multi‑task in a fast environment.
• Independently make procedural decisions.
• Proactively…