Surgical Scheduler

Position Purpose

Trinity Health Of New England Medical Group is looking for a Surgical Scheduler to join the Plastic Surgery team located in Hartford. The Surgical Scheduler schedules pre and postoperative surgical procedures under the direction of the provider, coordinates the OR and surgeon's schedule, and obtains demographic and insurance information, providing details to patients.

Full time

Day Shift

The Surgical Scheduler schedules pre and postoperative surgical procedures under the direction of the provider and is responsible for coordinating the OR and surgeon's schedule. The role requires effective communication with patients and families, obtaining demographic and insurance information, and providing detailed procedural information.

• Communicate effectively (written and verbal) with colleagues, patients, and family members.
• Educate patients and family members so that they have a transparent understanding of the care being provided.
• Use computer-based applications (E-MAR, clinical documentation), email, and standard applications such as Microsoft Office.
• Demonstrate problem solving, conflict resolution, and positive communication through teamwork.

• High school diploma or equivalent.
• 2+ years of healthcare office experience; medical terminology preferred.
• Prior surgical scheduling experience highly preferred.
• Proficiency in a Windows-based computer environment and skill navigating through Epic and Epic Care Surgical booking protocols; medical terminology and Epic experience desirable. Excellent verbal, written, interpersonal skills, and considerable tact required.
• Ability to work well with others in a very busy, close environment as well as independently with minimal supervision.

• Great benefits from Day 1.
• Patient-centric environment.
• Career growth and advancement potential.
• Diverse and inclusive culture.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.