ED Behavioral Health Zone C- Patient Care Partner Day Shift

ED Behavioral Health Zone C
- Patient Care Partner- 24hr
- Day Shift

Hartford, CT, United States (On-site)

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home.

Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well‑being as one team.

Connecticut Children’s is committed to providing a safe environment for patients, visitors and employees. The Patient Care Partner promotes the safety, health and comfort of patients, families and staff as related to the care of behavioral health/ psychiatry patients in the hospital. The Patient Care Partner may be assigned to Emergency Department or inpatient units to meet the unique needs of this population of patients.

The Patient Care Partner is a staff member who has been trained to visually monitor a patient and provide direct patient contact or care. The Patient Care Partner may be assigned to the following patients:

• Positive screen with suicide assessment or suicide attempt
• Violent behavior towards self or others
• Elopement/ wander risk
• Fall risk
• Confused mental state/ cognitive impairment
• Patients with eating disorders (anorexia, bulimia)

Responsibilities include, but are not limited to:

• Receives hand off from the care team to include reason for observation, patient behaviors and any concerns/ risks. Provides hand off at the end of assignment.
• Notifies the primary nurse of changes in patient behavior. Collaborate with patient care nursing staff regarding all aspects involved with the patient being observed. Communicate effectively with the patient nursing staff regarding observed patient behaviors and all changes.
• Understands the observation levels and adheres to the standards for the assigned role (constant observation, 1:1, roving attendant/ every 15 minute checks). Provide direct, face‑to‑face, observation of patients at risk for harming themselves or others and/or for patients placed in restraint and/or seclusion.
• Incorporate de‑escalation techniques in daily practice with patients being observed as needed.
• Records observations in the patient record at the designated documentation interval for observation level. Accurately document all information pertinent to the patient's behavior on correct forms within designated timelines according to Connecticut Children’s policy.
• May travel with patient off the unit for testing or other reasons as determined by the care team.
• Assists with supervised clothing changes and secures patient belongings.
• Assists patients with Activities of Daily Living (ADL) (bathing, dietary, escorting patient off unit).
• Completes patient documentation as appropriate.
• Provides environmental, room surveys to ensure safe patient care environment.
• Supports in meal and other activities of daily living (shower/ toileting/ diversionary activities). Checks meal trays upon removal of room to ensure all objects are removed.
• Observes patients closely to ensure they do not obtain or retrieve objects they could use to harm themselves or others.
• If assigned to constant observation does not leave the patient or become distracted/engaged with other patients until relieved or communication is received that the level of observation has changed.
• Supports restraint activities as delegated by the primary Registered Nurse.
• Assists with procedural holds as directed by MD, Provider and/or RN.
• Commun…