Medical Secretary

Job Overview

Trinity Health of New England Medical Group is seeking a Medical Secretary to join our Oncology team. This Full‑time Day Shift position supports the healthcare team with secretarial and direct patient care duties to ensure efficient operations for the department.

• Perform patient greeting and check‑in.
• Manage all incoming calls and provide exceptional customer service in person and over the phone with patients, staff, and family members. Triage phone calls as appropriate.
• Schedule appointments and procedures for exams and regularly communicate with office staff.
• Prepare and maintain patient charts and obtain pre‑certifications and authorizations for patients’ exams.
• Coordinate daily patient flow and document chief complaint, allergies, vitals, and medications.
• Explain test procedures to patients and interpret purpose as directed by the physician.
• Maintain proficiency with office computer systems and perform clerical duties in a fast‑paced environment.
• Support clinical staff with clerical tasks with positive energy.

• Associate degree.
• Medical Administrator Certificate preferred.
• CPR certification.
• Minimum of one‑year experience in a hospital, medical environment, or health‑related field preferred.
• Good interpersonal skills, knowledge of outpatient routines/procedures, and judgment appropriate to assigned responsibilities.

• Full‑time position.
• Become a valued member of an excellent, dedicated healthcare team.
• Engaged leadership.
• Competitive compensation and excellent benefits available from day one.

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts as part of Trinity Health of New England. We offer primary care, specialty care, surgery, urgent care, rehabilitation, imaging, and lab services to thousands of patients each year.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.