Upsell Crew Member

Job Summary

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders:
Ticketmaster, Live Nation Concerts, Front Line Management Group, and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States.

Part‑time, seasonal position for someone who is organized, passionate about ancillary sales and music, loves spending time in our venues during the summer, and is detail‑oriented with a love for concert data and metrics.

• Establish consistent guidelines and application of all venue upsells that generate revenue:
  Lawn Chair Rentals, Blanket Sales, Non‑Artist Merch, Reserved Lawn, Fast Lane, VIP Club Upgrades, Future Ticket Sales, and other upsell revenue.
• Creatively find new revenue streams for the amphitheater.
• Assist the General Manager on marketing, pricing strategies, and revenue management for each concert.
• Develop, implement, and train team on experiential sales techniques to drive revenue.
• Communicate with other department heads to ensure that all departments are informed of venue upsell details.
• Use technologies and applications such as Parkhub and Salesdeck for point‑of‑sale stations.
• Plan and review best practices with the Operations Manager and General Manager as shows play off.
• Meet and debrief with the Operations Manager and General Manager after each show.

• Business acumen
• Data‑driven / metrics‑driven
• Ability to adapt to an ever‑changing environment
• Love of being in our venue with our Band Members
• Ability to delegate, follow up, and relate to staff as well as guests in a positive, effective manner.
• Skilled in interpersonal communication, organizational concepts, and financial knowledge.
• Experience working in the concert industry is preferred.
• On‑site knowledge of venue products and revenue opportunities is a plus.
• Ability to walk and stand for long periods of time.
• Ability to lift and carry objects up to 35 pounds.
• Flexible schedule – part‑time, seasonal requiring evening and weekend hours.
• High school diploma required.