Hartford Parking Event Staff ( Part-Time

Overview

Description
Position:
Parking Event Staff

Shifts:

Varying Day/Night Shift

Schedule:

Weekdays/Weekends as needed
Hourly Pay: $17.00 to $18.00
Cashier Experience Required and Dependable Transportation

As Event Staff, you will play a vital role in ensuring a seamless and positive experience for customers using parking facilities during events. Your primary responsibilities will include assisting customers with payment inquiries, managing challenging customer interactions, and facilitating the parking process. You will engage with customers during entry and exit procedures, process parking fees, and accurately document passes issued in the logbook.

You will also contribute to operational efficiency by preparing shift reports, sorting tickets, and managing shift bank deposits.

Final date to receive applications: 30 January 2026

Department: Operations - Field (OPS
001)

Location: 11 Asylum St, Hartford, CT 06103

Compensation: $17.00 - $18.00 / hour

Address: 11 Asylum St, Hartford, CT 06103

• Assisting customers who are unsure of how to pay for their parking
• Dealing with irate customers and solving issues to the best of their ability within policy and framework (service is priority)
• Assist customers with the overall in/out process of parking
• Process tickets and collect parking fees (cash, POS and validations); document passes created in logbook (visitor passes, validations, and event tickets)
• Prepare shift reports and ticket sorting
• Prepare shift bank deposits
• Identify and report parking equipment deficiencies and safety concerns to direct supervisor
• Litter pickup and snow removal/shoveling/salting as required
• Other duties as assigned
• Maintain and operate equipment belonging to Reimagined or the Property manager during shift
• Responsible for the collection of cash and front-line revenues
• Control all lot revenues and related record keeping
• Interact face to face with customers
• Keep the site clean, neat, and free of obstacles according to site requirements
• Control of tools and equipment required to perform duties
• Be organized; make suggestions to improve how jobs are performed
• Consult with supervisor/manager regarding items relevant to the parking operation
• Balance revenue control sheets for automated and non-automated locations as directed
• Log all issues/events in the log book and report to supervisor
• Act as a front line employee, a critical function of this position
• Wear company-branded uniforms when on duty; appearance must be neat and professional
• Prioritize multiple jobs with supervisors/manager
• Track levels of stock and supplies

• Strong command of the English language; friendly, even-tempered, cooperative, able to work independently and communicate effectively
• Basic knowledge of parking equipment (Pay Stations, Ticket Dispensers, Exit Readers, Gate Machines)
• Basic knowledge of desk/handheld POS parking equipment
• High School Diploma or GED required
• Basic Technical Education
• Customer Service Experience required
• Parking related experience preferred

Part Time

• 401(k) Plan with employer match and immediate vesting
• Sick Time Off as per state laws
• Employee Assistance Program for personal and family needs

EEO / Legal Notice: The Company will consider qualified applicants with arrest or conviction records in accordance with applicable law. A background check may be required after a conditional offer of employment. Additional local ordinances may apply. For more information, visit the applicable Fair Chance Act resources if relevant to your location.