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Head of Enterprise Customer Success

Job in Hartford, Hartford County, Connecticut, 06112, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 96305 - 113300 USD Yearly USD 96305.00 113300.00 YEAR
Job Description & How to Apply Below
A pioneering cryptocurrency platform based in Hartford, Connecticut is seeking a Customer Experience Manager. This role requires strong leadership and customer management skills, coupled with a passion for cryptocurrency. You will be responsible for improving customer experience metrics and collaborating across teams to optimize workflows. A minimum of 3 years of relevant experience is required, along with necessary FINRA licenses.

The target salary ranges from $96,305 to $113,300, plus bonuses and equity.
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