Account Manager
Listed on 2026-03-14
-
Business
Business Development, Business Management, Client Relationship Manager, Operations Manager
The Account Manager is a senior, hands‑on commercial operator responsible for owning customer relationships end‑to‑end in a regulated aerospace and defense manufacturing environment. The role will be accountable for pricing strategies, contractual reviews, and order management.
The business is on a clear growth trajectory, with increasing program complexity and customer demand over the next five years. They currently operate at $65m in revenue, with strong growth plans, backed by private‑equity. The position will act as the primary commercial owner for your accounts, balancing customer expectations, contractual obligations, and internal capability - while driving long‑term value and margin.
Success in this role requires strategy, execution, and an entrepreneurial mindset to manage relationships and the evolving business dynamics.
- Owning day‑to‑day customer relationships as the main commercial point of contact
- Meticulously represent the organization, while engaging with customers to identify opportunities for growth
- Developing pricing strategies, business cases, and quote summaries for approval
- Reviewing and negotiating contracts, POs, and terms & conditions (FAR / DFAR exposure)
- Managing order intake, forecasts, delivery schedules, and customer portals
- Coordinating closely with Production, Planning, Quality, and Shipping to resolve issues before they escape
- Leading cross‑functional problem‑solving when delivery, quality, or contractual risk emerges
- Supporting internal and external audits and ensuring contractual compliance
- Driving continuous improvement in customer experience, order flow, and execution discipline
- Has a minimum of 5 years experience in account management, commercial, programme, or customer‑facing roles within aerospace or defense manufacturing
- Is commercially sharp, comfortable with pricing, margin, contracts, and data
- Understands regulated environments and complex customer requirements
- Familiarity with AS9100 and Government contracting
- Likes pace, responsibility, and being trusted to run accounts properly
- Wants to grow into senior account leadership or people management over time
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).