Senior Director, Supplier Management

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

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The Sourcing and Supplier Management (S&SM) team drives enterprise-wide sourcing strategies, supplier governance, and risk management processes across Travelers' global supplier ecosystem. This multi-disciplinary team manages Travelers' global sourcing and supplier relationships, and is accountable for implementing strategic sourcing models that optimize supplier relationships and deliver measurable business outcomes.

This Senior Director role serves as a key member of the extended S&SM leadership team, responsible for developing and executing Tech&Ops sourcing strategies that align supplier selection, relationship management, and strategic sourcing models with enterprise objectives. The position partners closely with Line of Business Technology & Operations leadership and cross-functional stakeholders including SLT/ELT, Procurement, Legal, and Workforce Management to drive the placement of appropriate work with optimal suppliers through cost-effective, outcome-driven engagement models.

Leveraging Travelers' scale and strategic positioning, this role partners with technology and business leaders on managed services models, sourcing strategies, and supplier selection aligned to workforce planning initiatives.

Additionally, this role will play a key role in expanding Sourcing and Supplier Management's strategic partnership role with Tech&Ops platform and product partners, enhancing governance frameworks and relationship management protocols. Additionally, the role encompasses developing and maintaining executive briefing materials that provide leadership visibility into strategic vendor partnerships and performance outcomes.

This position does not manage others.

• Analyze business requirements to formulate best practices and processes that are aligned with Travelers business units.
• Evaluate supplier due diligence processes and ongoing monitoring to propose mitigation plans to reduce supplier risks.
• Analyze industries, supply markets and supplier management best practices to reduce supply chain risk.
• Create and manage communications across Travelers regarding the Supplier Management program.
• Development and support of presentations to C-Level management to sell Supplier Management programs, tools and technology.
• Provide overall direction to junior supplier management managers relative to the Supplier Management best practice.
• Develop and disseminate consistent, standardized materials for use with Travelers associates, business units, and suppliers. Work with other corporate organizations to ensure complete alignment.
• Establish the continuous improvement methodology of the Supplier Management Framework and version releases.
• Develop and implement tools and processes to effectively collect analyze and report performance information.
• Perform quality assurance reviews over the supplier management program requirements and analyze results to determine appropriate corrective action plans with the business steering committee leads.
• Assist in overall supplier program governance to ensure proper oversight and understanding of enterprise supplier risk and dependencies.
• Develop communication and feedback structure…