Program Business Development Director

HSB, a Munich Re company, is a specialty insurer and risk solutions provider known for its industry-leading equipment breakdown coverage. We combine deep engineering expertise with cutting-edge technology to help clients prevent loss and ensure operational resilience. Our offerings include equipment breakdown insurance and other specialty coverages (cyber, EPLI, service line, home appliances), along with a suite of risk management services powered by 1,200 engineers and inspectors, IoT sensors, AI, and predictive analytics.

HSB is redefining insurance by focusing on prevention—not just protection.

Open to all HSB/Munich Re Offices + Remote Options

The Program Business Development Director is a key leader within the CRS program, focused on driving profitable growth and servicing the needs of the program ecosystem. This individual will be recognized as the thought leader for CRS in program business, responsible for discovering new programs, assisting in the management of MGAs, and overseeing program churn. The role serves as a liaison between program managers, MGAs, program reinsurance brokers, and internal CRS teams.

Candidates must be able to understand and communicate the value of HSB products, pricing, services, and solutions, and articulate HSB’s benefits in a way that resonates with customers.

• Develop new business opportunities by building new relationships and expanding existing ones (Direct, Assumed, Embedded).
• Manage all lines offered direct or assumed, including MGA discovery.
• Utilize CRM tools to track program status and execution.
• Analyze program market trends and churn to support retention and growth.
• Coordinate program-specific conferences (e.g., Target Markets).
• Foster internal collaboration across HSB/MRe teams (Portfolio, Embedded, Direct, Digital Enablement, Equipment Breakdown, Cyber, Energy, etc.).
• Partner with the program operations team and expert tracks to enable and service individual programs.
• Oversee new and existing programs to ensure long‑term profitable growth and portfolio health.

• Bachelor’s degree in sales or marketing preferred.
• At least seven years of professional experience in Property & Casualty or Surplus Line industries, or five years’ experience with HSB Energy products, programs, and services.
• Minimum three years of experience handling large, complex clients and accounts.

• General knowledge of property casualty insurance.
• Specific product line expertise (ED, EPL, etc.).
• Ability to assess and understand workflows.
• Business finance acumen.
• Consultative selling and presentation skills.
• Comprehensive knowledge of HSB products, programs, and services.
• Project management and territory/client management skills.
• Strong written and verbal communication abilities.

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day.

We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time…