Manager, Decision Science

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

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At Travelers, our vision is to advance our ability to fuel analytic-driven business decisions by accelerating cross-enterprise collaboration and capabilities.

The Small Commercial Underwriting Business Analytics Team is seeking a talented and experienced Manager of Decision Science to join our dynamic team  a Manager, Decision Science, you will combine data expertise, statistical principles, business understanding, relationship building, and communication skills that will help to advance analytical maturity and business outcomes. Through explanatory modeling and analytics, you will surface actionable insights to help influence business decisions and strategies.

Helping the business understand ‘the why’ underneath business trends and data. This role will primarily support our Select business center UW portfolio with key priorities including but not limited to:

Supporting the initial development and maintenance of a comprehensive renewal insights dashboard that provides real-time visibility across the Select renewal book of business to support strategic decision-making for Underwriting and Finance teams on workload management and proactive retention/rate execution.

Support the optimization of a holistic and sophisticated underwriting staffing model across Select UW business centers in partnership with Finance through business understanding & data enhancements.

As part of the role, you will partner closely with different teams across the organization, so having excellent communication skills is a must. You will have an opportunity to make a big impact through analytics, drive consistency and influence business processes.

• Utilize a deep understanding of the business to procure data for a specific analysis or prototypes for new data asset, while following coding best practices.
• Possess a strong command of internal data sources, explore new and unstructured data sources to assess potential business value.
• Determine and use appropriate techniques that may include diagnostic analysis, active monitoring and/or multivariate methods designed to answer business questions, test hypotheses, or assess impacts and results.
• Explore and suggest new data and analytic tools, techniques and industry best practices to apply to business problems.
• Apply appropriate visualization (charts, graphs, maps, etc.) to analytic insights so that they may be delivered to various audiences.
• Interpret and communicate findings to key stakeholders. Recommend optimal business action based on balancing business constraints and analytical findings.
• Leverage existing organizational partnerships across lines and functional teams to influence analytic outcomes.
• Become a mentor or resource for less experienced analytic talent, onboard new employees and interns, and provide support for recruiting and talent assessment efforts.

• Experience with Python, SAS or R.
• Experience with SQL.
• Bachelor’s Degree in a STEM related field, or a Business School Master’s Degree with a concentration in a technical or analytical field.
• Four years of related data and analytic experience.
• Experience using explanatory, diagnostic, and…