Group Reinsurance Plus Consultant, Product Delivery

Consultant Product Delivery - LO07AE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Consultant, Product Delivery plays a key role within Group Reinsurance Plus (GRP’s) Compliance & Client Operations team, acting as a subject matter expert in both compliance and product development. This position leads product & compliance initiatives and provides strategic support to internal teams and reinsurance customers.

• Lead and support product development efforts, including drafting policy form language and advising on plan design standards.

• Manage state filings and ensure alignment with regulatory requirements.

• Provide compliance guidance and support for policy issuance and certificate fulfillment.

• Support quality management program for policy issuance.

• Research and respond to compliance and contract-related inquiries.

• Disseminate legislative alerts and updates to GRP’s customers and internal stakeholders.

• Support regulatory reporting initiatives for The Hartford and GRP’s customers.

• Draft and review reinsurance contracts.

• Draft policy forms and associated variability in accordance with administrativecapabilities, risk considerations, client request and market need

• Research state product regulations and draft state-specific forms accordingly

• Partner with clients, underwriting, actuarial, CCST and claims to developcustomized solutions including single case filing to meet client and marketrequests

• Prepare and file forms/rates on clients’ behalf, including state-specific forms

• Consult with clients upon request

• Research, draft, and submit objection responses

• Document filing outcomes for internal and client use

• Collaborate with client and internal resources to develop and document product go-to-market standards

• Support the build of certificate fulfillment capabilities within GRP as well as client capabilities, including:

• Partner with internal resources to build in-house capabilities to produce policy and certificate documents based on sold plan information and approved filing; oversee day-to-day execution and provide consultation for complex plans

• Guide clients to set up certificate fulfillment systems,e.g.building rules andlogic to ensure the correct provisions and state variations display in issuedpolicies/certificates ; provide tools to clients to enable accurate policy/certificatefulfillment

• Conduct proactive and/or random quality reviews for clients and internal resources according to established criteria

• Provide meaningful, actionable feedback regarding quality management

• Engage teammates and clients in root cause analysis to drive improvements in certificate quality

• Provide timely, accurate compliance consultation to varied constituentsincluding underwriting, claims, CCST, actuarial, clients, on topics including

• Policy interpretation and language

• State requirements

• Group eligibility

• Benefit availability and variables

• Conduct reviews of client marketing materials per contractual terms

• Facilitate EB Compliance Ad Review for GRP’s marketing materials

• Partner with business areas and counsel to draft agreements to memorialize GRP’s arrangementsand protect our business including:

• Confidentiality/Non-disclosure Agreements

• Reinsurance Treaties

• Administrative Services

• Amendments

• Support various compliance initiatives as needs arise including:

• Prepare and distribute legislative alerts

• Facilitate internal communications and action plans to implement regulatory changes

• Lead GRP response to client security audits, regulator inquiries, market conduct,and EB regulatory reporting

• Support complaint response for complex claims as requested by Claim Specialists or legal

• Partner with Litigation Manager to support resolution of litigated claims

• 5+ years’ group employee benefits product & regulatory compliance experience; reinsurance experience a…