National Account Move Coordinator

National Account Move Coordinator – Hartford, CT

Join a leading player in the moving and relocation industry as a National Account Move Coordinator based in Hartford, CT. This role offers the opportunity to manage high-value national accounts and ensure the smooth coordination of household and commercial relocations across the country.

• Act as the primary point of contact for national corporate clients throughout the move process
• Coordinate all aspects of household goods and office & industrial (O&I) relocations
• Create move schedules and timelines in line with client requirements
• Liaise with drivers, packers, and third-party vendors to ensure service delivery
• Monitor shipments and provide proactive updates to clients
• Resolve service issues quickly and professionally
• Ensure compliance with corporate relocation policies and service level agreements
• Prepare accurate documentation and maintain move files
• Work with pricing and operations teams to manage costs effectively
• Track and report on move progress and customer satisfaction
• Support the onboarding of new corporate accounts
• Collaborate with internal teams to ensure a seamless customer experience

• 1+ years of experience in the moving or relocation industry
• Prior experience handling national or global corporate accounts
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Proficiency with move management software
• Familiarity with O&I or HHG relocation processes

Interested? Reach out to Alchemy Global Talent Solutions today.