Group Reinsurance Plus Consultant, Product Delivery

Group Reinsurance Plus Consultant, Product Delivery

The Hartford

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Consultant, Product Delivery plays a key role within Group Reinsurance Plus (GRP’s) Compliance & Client Operations team, acting as a subject matter expert in both compliance and product development. This position leads product & compliance initiatives and provides strategic support to internal teams and reinsurance customers.

• Lead and support product development efforts, including drafting policy form language and advising on plan design standards.
• Manage state filings and ensure alignment with regulatory requirements.
• Provide compliance guidance and support for policy issuance and certificate fulfillment.
• Support quality management program for policy issuance.
• Research and respond to compliance and contract‑related inquiries.
• Disseminate legislative alerts and updates to GRP’s customers and internal stakeholders.
• Support regulatory reporting initiatives for The Hartford and GRP’s customers.
• Draft and review reinsurance contracts.

• Draft policy forms and associated variability in accordance with administrative capabilities, risk considerations, client request and market need.
• Research state product regulations and draft state‑specific forms accordingly.
• Partner with clients, underwriting, actuarial, CCST and claims to develop customized solutions including single case filing to meet client and market requests.
• Prepare and file forms/rates on clients’ behalf, including state‑specific forms.
• Consult with clients upon request.
• Research, draft, and submit objection responses.
• Document filing outcomes for internal and client use.
• Collaborate with client and internal resources to develop and document product go‑to‑market standards.

• Support the build of certificate fulfillment capabilities within GRP as well as client capabilities.
• Partner with internal resources to build in‑house capabilities to produce policy and certificate documents based on sold plan information and approved filing; oversee day‑to‑day execution and provide consultation for complex plans.
• Guide clients to set up certificate fulfillment systems, e.g. building rules and logic to ensure the correct provisions and state variations display in issued policies/certificates; provide tools to clients to enable accurate policy/certificate fulfillment.
• Conduct proactive and/or random quality reviews for clients and internal resources according to established criteria.
• Provide meaningful, actionable feedback regarding quality management.
• Engage teammates and clients in root cause analysis to drive improvements in certificate quality.

• Provide timely, accurate compliance consultation to varied constituents including underwriting, claims, CCST, actuarial, clients, on topics including policy interpretation and language, state requirements, group eligibility, benefit availability and variables.
• Conduct reviews of client marketing materials per contractual terms.
• Facilitate EB Compliance Ad Review for GRP’s marketing materials.

• Partner with business areas and counsel to draft agreements to memorialize GRP’s arrangements and protect our business, including confidentiality/non‑disclosure agreements, reinsurance treaties, administrative services and amendments.

• Support various compliance initiatives as needs arise.
• Prepare and distribute legislative alerts.
• Facilitate internal communications and action plans to implement regulatory changes.
• Lead GRP response to client security audits, regulator inquiries, market conduct, and EB regulatory reporting.
• Support complaint response for complex claims as requested by Claim Specialists or legal.
• Partner with Litigation Manager to support resolution of litigated claims.

• 5+ years of group employee benefits product &…