Rental Multi Property Assistant Manager

Overview

Imagineers is a highly regarded Property Management Company. Our company manages over 220 Condominium Associations and Rental Properties throughout the State of Connecticut as well as the Housing Choice Voucher program for numerous housing authorities. We are a family-oriented company and our roots date back to 1973.

We are seeking a Rental Multi-Property Assistant Manager for properties that we manage in Hartford and New Britain. Responsibilities for the role will include:

• Preparing reports, memos, emails, invoice letters, general correspondence and other documents.
• Clerical work (answering phones & distributing mail).
• Filing (e-filing) and retrieving records, documents and reports.
• Assist and support the Property Manager with management responsibilities such as rent collection, leasing activity, unit inspections, and other tasks as assigned.
• Assist with collecting bids from vendors for work on the property.
• Process tenant violations with related correspondence.
• Prepare reports as requested using Yardi software and other programs as designated.
• Open and close work orders as needed.
• Respond to potential applicants, process applications as directed by Property Manager.
• Conduct showings as needed. Conduct unit inspections as needed.
• Maintain waiting list.
• Send out notices to the community as needed.
• Assist with lease renewals (recertification notices, lease renewals).
• Respond to resident issues and complaints in a timely manner.
• Promote positive resident relations with exceptional customer service.
• Ordering office supplies.

• Assist residents with accessing rent/utility assistance, Case Management services, and connections to resources needed to prevent evictions, when possible, to help residents maintain independent living status.
• Assist and monitor residents to ensure satisfactory tenancy and keep the Property Manager informed of any concerns.
• Work with 3rd party Case Management agency and Property Manager to assist in more difficult tenant issues/concerns.

• Assist case managers with processing applicants for supportive housing
• Weekly meetings with case management team
• Quarterly inspections of units
• Annual Lease Renewals
• Assist and monitor residents and work with case management team on resident issues

• PTO, Paid Holidays and Sick Days
• 401(k) and Matching Contribution
• Medical, Dental and Vision Insurance
• Life Insurance
• Work/Life Balance

• Proficient computer skills and ability to learn new software (Yardi)
• Effective communication both verbally and written.
• Convey willingness to always help and display positive attitude.
• Committed to producing quality work.
• Demonstrate strong support of property goals.
• Highly approachable personality with strong interpersonal and customer service skills.
• Strong time management skills and organizational skills with the ability to prioritize your workload.
• Ability to function in a fast-paced work environment with many tenants coming into the office.
• Valid driver's license and transportation between properties.
• Knowledge of LIHTC, HUD, Section 8 housing programs, must get LIHTC certification within 1 year of hire
• Yardi property management software experience preferred