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Customer Account Manager

Job in Harrow, Greater London, HA2, England, UK
Listing for: Evlo
Full Time position
Listed on 2025-12-30
Job specializations:
  • Sales
    Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 32000 GBP Yearly GBP 32000.00 YEAR
Job Description & How to Apply Below

Customer Account Managers – Opportunities That Empower You To Succeed.

Are you looking for a fresh start? If you have financial services experience and are seeking a new challenge, Evlo may have the role for you! Evlo is an established market leader in consumer finance with over 15 years of successful history. Winners of Money Facts best non‑mainstream lender for the last five years, we offer dynamic and exciting growth opportunities for candidates – supported by a superb range of benefits!

With customers at the heart of everything we do, we are proud that they rate us 4.7 stars out of 5 on Trust Pilot and 4.9 out of 5 stars on Feefo.

If you have great people skills, we would love to hear from you! You will be provided with full training and development to give you every opportunity for success.

The Role

As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring that the customer is supported through the full lifecycle of their loan.

This role requires strong communication skills and excellent rapport building on both the phone and face‑to‑face, alongside having an excellent eye for detail. We are passionate about our customers and our employees demonstrate this daily in delivering excellent customer service and positive outcomes in the interactions we have with them.

If you have the following skills, then a Customer Account Manager role could be right for you:

  • Customer Focused
  • Strong Communication skills and Confidence
  • Self‑Development
  • Team Work
  • Enjoy working with targets
Salary

Up to £32,000 depending on experience.

Rewards

Successful applicants will be provided with comprehensive training in the form of our company induction, alongside support from the senior management team. Salary is competitive alongside a bonus scheme. This is supported by an extensive range of benefits:

  • Bonus scheme
  • Private healthcare
  • Life assurance
  • Excellent company pension – 3% employee to 8% employer contribution
  • 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!)
  • Cycle to Work vouchers
  • Retail Discounts
  • Tech scheme
  • 3 Charity Volunteering Days
Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales and Business Development

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