Social Enterprise Manager

Kisharon Langdon has an exciting opportunity for a Social Enterprise Manager to join the team!

Location:

Harrow, HA3 5TJ

Salary: £35,000 - £40,000 per annum

Job Type: Full time (36 hours p/w), Permanent

Kisharon Langdon is a charity offering a wider breadth of enhanced-quality services, enabling us to better support people with learning disabilities and autism, and their families. From nursery and school to further education, and on to employment opportunities and supported living, Kisharon Langdon empowers people with learning disabilities and autism to thrive and realise their ambitions.

While we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and warmly welcome applicants from all backgrounds.

The commercially minded Social Enterprise Manager will proactively lead New Chapters, our social enterprise second-hand book business, through a period of operational strengthening and strategic development. This is a hands-on turnaround role focused on improving systems, enhancing the experience of the people we support, and ensuring the long-term sustainability of the social enterprise function through increased commercial growth.

The successful candidate will oversee day-to-day operations, manage staff and volunteer coordination, quality of support, and performance, ensuring New Chapters continues to provide meaningful work opportunities for adults with learning disabilities.

• Oversee the daily running of the 3,000 sq ft warehouse and online book operation
• Identify opportunities to improve income generation and customer experience
• Set and maintain sales targets, leading your team to meet and achieve them together
• Ensure efficient stock processing, order fulfilment, and workflow management
• Implement improvements to systems, processes, and productivity
• Lead, support, and motivate staff and volunteers working within the enterprise
• Ensure all activities meet internal policies, safeguarding standards, and health & safety requirements
• Support the financial sustainability of the enterprise through efficient operations and cost-effective practices
• Diagnose operational challenges and implement practical solutions

• Entrepreneurial and commercially minded in a retail environment
• Experience managing or coordinating a service, project, or team in retail settings
• Knowledge of safeguarding, risk management, and health & safety
• Experience improving existing systems, processes, or operational performance
• Strong leadership skills with the ability to motivate and support others
• Excellent organisational and problem-solving abilities
• Confident decision-maker with a practical, solutions-focused approach

• 21 days paid holiday (including bank holidays) per year increasing with service (pro rata for part time)
• Pension scheme (Nat West Cushion)
• Blue Light Card - over 15,000 discounts from national and local retailers
• Eyecare benefits (via Vision Express)
• Fully paid enhanced DBS
• Long service recognition and employee referral bonus
• Employee Assistance and Wellbeing Programme - free, confidential advice and counselling
• Full training, ongoing development, and clear career progression opportunities

We welcome applications from all individuals who have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship at this time.

This role is subject to an enhanced DBS check, right to work verification, satisfactory references, and a medical assessment.

Please note:

We may begin shortlisting and interviewing before the closing date, depending on application volume. Early applications are encouraged.

To apply for this role, please click the “Apply Now” button below and submit your CV and a short cover letter detailing your skills and experience for the role.