Housing Officer, Management

Job Title:

Housing Officer

Location:

London
Rate: £25.70 per hour (LTD)

Contract:

Temporary – 14 weeks

Hours:

Full-time (37 hours per week)
We are currently working on behalf of a local authority client to recruit an experienced Housing Officer on a temporary 14-week contract.
This is a frontline housing management role, managing a defined patch of council tenants and leaseholders and delivering a comprehensive, customer-focused housing service across a range of tenancy management areas.
🔹

Key Responsibilities:

Deliver a full housing management service to tenants and leaseholders
Manage tenancy-related issues including rent arrears, breaches of tenancy, and anti-social behaviour
Carry out home visits and estate inspections as required
Respond to customer enquiries, complaints and correspondence within agreed timescales
Take appropriate enforcement action, including working with legal services where required
Manage void properties including sign-ups, viewings and liaison with repairs teams
Monitor estate services such as caretaking, grounds maintenance and cleaning
Provide advice on tenancy matters including successions, mutual exchanges, transfers and disrepair
Work closely with internal teams and external partner agencies to resolve issues
Maintain accurate records on housing management systems🔹 Essential Requirements:
Proven experience working as a Housing Officer or similar housing management role
Strong knowledge of housing legislation and tenancy management
Experience dealing with ASB, rent arrears and estate management issues
Confident carrying out home visits and managing a patch independently
Excellent communication and customer service skills
Ability to work in a fast-paced, pressured environment

This is an excellent opportunity for an experienced Housing Officer to secure a well-paid interim role within a busy local authority housing service.

📩 To apply or for more information, please contact:
George Westhead
📧 (url removed)
📞 (phone number removed)