Clinical Services Manager - Oncology

As part of Circle Health Groups ongoing investment strategy, we are establishing a new Oncology Centre at Clementine Churchill Hospital, this is a key development within our wider site strategy to extend and develop Cancer Services in Northwest London. It is a rare opportunity for an experienced Clinical Services Manager - Oncology to help build the service from the ground up leading safe, high-quality clinical operations, developing a specialist nursing workforce and ensuring robust governance as the service goes live.

The role will suit a senior Oncology Nurse Leader/Manager with specialist experience including SACT/chemotherapy services, strong operational oversight, and a proven ability to develop teams, drive quality improvement, and deliver excellent patient outcomes.

• Lead the nursing team to deliver evidence-based, compassionate care that meets the individual needs of patients and supports the health of the wider community.
• Act as a visible clinical leader and role model, working at least one clinical shift per week and providing expert advice and support to staff.
• Oversee day-to-day running of clinical services to ensure safe staffing, appropriate skill mix, and efficient patient flow.
• Ensure compliance with all statutory and regulatory requirements (e.g. CQC, HIS, HIW), professional standards (NMC), and Circle Health Group policies.
• Monitor and manage departmental budgets, ensuring cost-effective use of resources and achievement of financial targets.
• Provide direct line management to nursing teams, including performance management, recruitment, absence management, and appraisals.
• Ensure strong, collaborative relationships with consultants, RMOs, patients, and families, acting as a key point of contact for escalated concerns.

The Clementine Churchill Hospital in Harrow Is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

WHO ARE WE?

• We are Circle Health Group, part of Pure Health.
• We are the number one independent provider of hospital services in the UK, with more than 55 hospitals, 6000 specialists and 2 million patient visits each year and growing.
• We offer high quality, safe, accessible and affordable healthcare.
• We strive to continuously be the most innovative and patient focused healthcare organisation in Europe.
• We are committed to contributing to a sustainable future for healthcare within the UK and beyond.

WHO ARE YOU?

• You make sure that standards of patient care are consistently applied and maintained.
• You maintain and enhance customer service and satisfaction.
• You promote and safeguard the wellbeing and interests of all patients, employees and visitors.

WHAT DO YOU DO?

Clinical Leadership and Patient Care:

• Lead the nursing team to deliver evidence-based, compassionate care that meets the individual needs of patients and supports the health of the wider community.
• Act as a visible clinical leader and role model, working at least one clinical shift per week and providing expert advice and support to staff.
• Ensure that nursing staff consistently identify, plan, implement, and evaluate individualised patient care in line with professional standards and local policies.
• Support the safe and effective delivery of care by promoting best practice, safeguarding standards, and multidisciplinary working.

2. Operational Management and Service Delivery:

• Oversee day-to-day running of clinical services to ensure safe staffing, appropriate skill mix, and efficient patient flow.
• Manage staff rotas, annual leave, and study leave to maintain effective coverage, ensuring compliance with labour management targets and nursing KPIs.
• Support the delivery of strategic and operational plans in collaboration with the senior leadership team.
• Lead on the implementation of service developments and business improvement initiatives to enhance performance and patient experience.

3. Governance, Safety, and Compliance:

• Ensure compliance with all statutory and regulatory requirements (e.g. CQC, HIS, HIW), professional standards (NMC), and Circle Health Group policies.
• Act as the lead for clinical safety, ensuring systems are in place for incident reporting, investigation, PSIRF, and learning from complaints or adverse events.
• Attend and contribute to Clinical Governance meetings, audits, and quality assurance programmes, ensuring clinical pathways are safe, effective, and continuously improved.
• Champion infection prevention and control, health and safety, safeguarding, and data protection throughout clinical areas.

4. Financial and Resource Management:

• Monitor and manage departmental budgets, ensuring cost-effective use of resources and achievement of financial targets.
• Maximise workforce efficiency through effective deployment of staff, use of bank/agency workers, and proactive labour planning.
• Complete weekly utilisation spreadsheets and…