Chemotherapy Department Administrator

Overview

An exciting opportunity has arisen within the Chemotherapy Day Unit Department for a highly efficient administrator who can support the patient flow through the Day Unit. We are looking for an individual who is flexible and enthusiastic as well as being resourceful. You will be able to support the day unit with a range of administrative duties including admissions, discharges, waiting list entries on CERNER and managing new referrals to the service which includes booking appointments.

• Coordinate all administrative aspects of the day care service including data collection, reception and clerical duties.
• Manage new referrals in a timely manner facilitating access to clinical investigations as needed.
• Schedule patients' chemotherapy appointments.
• Provide a reception service including greeting visitors and patients and advising the appropriate nursing team of arrival.
• Prepare, run and cash up clinics and ensure that all case notes, test results, x-rays, reports, etc. are available before the commencement of daily service.
• Manage waiting list entries and bookings for the service.

• Experience of managing all office-based administration, including effective and appropriate letter skills.
• Possess excellent customer service skills including telephone and face-to-face contact with service users.
• Ability to think calmly and logically under pressure and maintain high standards at all times.
• Ability to work as part of a team and also possess the ability to work unsupervised using your own initiative.
• Proven experience of working under pressure in a busy, fast-paced role.

All posts working with vulnerable groups will be subject to an enhanced criminal records check on appointment. Staff will need to give consent for the Trust to receive regular updates on their criminal records status. The Trust uses identity checking software for verifying the authenticity of identity documents. The Trust encourages applications from BME (Black, Minority Ethnic) candidates and flexible working arrangements may be available.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. We are a university teaching NHS trust, committed to training clinicians of the future and bringing the benefits of research to the public.