Counter Assistant

Overview

Location:

Fodder - Great Yorkshire Food Hall, Harrogate, HG2 8NZ

Hours:

32 hours per week (4 days out of 7, including weekends, no evening shifts)

Department:
Fodder - The Great Yorkshire Food Hall

We have an exciting opportunity for an experienced and enthusiastic Counter Assistant to join our well-established and highly regarded butchery department at Fodder - the Great Yorkshire Food Hall
. If you're passionate about exceptional customer service, and showcasing the very best of Yorkshire produce, this could be the perfect role for you.

• Setting up the counter.
• Helping and serving customers.
• Assisting with stock rotation, cleaning and working safely.
• Work to ensure economical, quality and timely preparation. Observe methods of preparation and storage to ensure meat is prepared in the prescribed manner.
• Promote lines to customers to limit waste and utilise seasonal products.
• Provide excellent helpful and friendly customer service.
• Ensure that we maintain high standards on all areas of the business and meet all legislative requirements including environmental health and food preparation.
• Assist with the daily cleaning and planned maintenance of all butchery premises and equipment, to ensure the highest standards.
• Any other appropriate duties which may be added from time to time.

At Fodder, we represent the very best of Yorkshire—from the outstanding local produce we sell to the warm welcome we give every customer. You'll be working in our specially designed sustainable building as part of a first-class team.

Essential

• Friendly, approachable manner with a strong customer-service focus.
• Ability to serve customers confidently at a fresh food counter.
• Willingness to handle raw meat and follow food safety procedures.
• Good communication skills and the ability to work as part of a team.
• Understanding of the importance of hygiene, cleanliness, and food safety.
• Ability to work in a fast-paced retail environment.
• Reliable, punctual, and flexible with working hours (including weekends).

Desirable

• Previous experience working on a butchery, deli, or fresh food counter.
• Basic knowledge of meat cuts and products.
• Food hygiene or food safety training (Level 1 or
  2).
• Experience using weighing scales and tills.
• Confidence in upselling and product recommendations.
• Positive attitude and strong work ethic.
• Willingness to learn and be trained in food preparation.
• Attention to detail, especially with weights, pricing, and labelling.

• Employee discount
• Free parking
• Generous holiday entitlement

Ready to join our team? Apply today and become part of something special at Fodder - The Great Yorkshire Food Hall.