Maintenance Operative

Job Title

Maintenance Operative

Southlands Care Home, 9 Ripon Road, Harrogate-loved HG1 2JA

Up to £16.80 per hour, dependent on experience

Full Time, Permanent Contract, 37.5 hours

Monday - Friday 9am - 5pm

As a Maintenance Operative, your primary responsibility is to keep our facilities fully functional. You will maintain buildings and equipment in compliance with Bupa Standard Operating Procedures, legislation, and industry best practices, ensuring that our accommodation meets Bupa's cultural and brand values.

• Ensure all health and safety and compliance checks are carried out using digital systems as directed by Bupa Standard Operating Procedures and compliance management tools.
• Act on and close any tasks assigned by the Maintenance Manager or Home Manager on Bupa compliance management tools.
• Maintain safety and cleanliness within the care home and grounds to satisfy Environmental Health, local Fire Authority, Legionella Risk Assessment, and Health & Safety regulations.
• Complete all maintenance and repair tasks to a high standard and in a timely manner, providing value for money while keeping internal decoration in line with organisational vision.
• Review residents' preferences regarding personal space, document and act on them.
• Report defects, obtain quotes, and manage repairs with Bupa‑approved contractors while complying with Standard Operating Procedures.
• Report irreparable defects to the Home Manager or Property/Maintenance Manager.
• Manage refurbishment and capital expenditure programmes for the Care Home, ensuring minimal disruption to residents, visitors and staff.
• Maintain and securely store all tools and equipment.
• Assist with induction of new colleagues, covering emergency exits, fire points, and evacuation procedures, and keep records of instructions.
• Provide maintenance support to nearby care homes within a reasonable distance (no more than 1 hour) when required.

• Good understanding of building services: heating, hot and cold‑water distribution, ventilation, electrical distribution, and plumbing.
• Solid knowledge of building fabric and its maintenance.
• Practical experience with planned maintenance systems and record keeping.
• Knowledge of relevant statutory requirements and experience of compliance.
• Full driving licence.
• Qualification in building/electrical/plumbing (City & Guilds, BTEC, ONC, HNC, etc.) or a minimum of 3 years hands‑on experience in property maintenance and general repairs.
• Ability to work as part of a multi‑disciplinary team.
• Computer literacy.
• Good customer service skills.
• Flexibility to meet changing demands within찮 Care Home.
• Practical ability and experience in painting and decorating.

• My Healthcare – Free 24/7 access to support, advice, and treatment, including remote GP appointments,_ALLOC and mental health support.
• Annual allowance to redeem against a menu of Bupa healthcare products (~£350).
• Wagestream – early access to up to 40% of earned wages.
• 28 days holiday.
• Additional sick pay scheme on top of statutory sick pay.
• Long‑service rewards including ecards, extra holidays and money.
• Free meal on every shift.
• Interest‑free annual travel loan for public transport season tickets.
• Bupa Fifth-year pension plans (details on our career site).
• Parental leave – schemes for adoption, birth parents and co‑parents.
• Menopause Plan – women‑focused support and guidance.
• Discounts at a wide variety of gyms and fitness facilities across the UK.

Bupa is a health insurer and provider focused on customers, not shareholders. Our people share a purpose: helping people live longer, healthier, happier lives and making a better world. The company encourages authenticity, champions diversity, and offers reasonable adjustments for disabled applicants. Bupa is a Level 2 Disability Confident Employer.

Full time

Southlands

Entry level

Full-time

Management and Manufacturing

Hospitals and Health Care