Website Developer

We’re hiring an experienced IT Engineer to support and maintain our IT infrastructure and end-user systems in our London office (E11 1HP
). You’ll be responsible for day‑to‑day IT operations, troubleshooting, hardware/software support, and improving reliability and security across the business.

• Provide 1st/2nd line support to staff (onsite and remote)
• Diagnose and resolve hardware, software, network, and user account issues
• Set up and manage laptops/desktops, printers, Wi‑Fi, and mobile devices
• Manage Microsoft 365 / Google Workspace users, mailboxes, permissions, and policies
• Administer user access (accounts, passwords, permissions, MFA) and follow security best practices
• Support and maintain local networks (routers, switches, firewalls) and basic VPN setups
• Install and maintain business applications, endpoint protection, and patching
• Monitor systems, perform routine maintenance, backups, and documentation
• Assist with onboarding/offboarding (device provisioning, account access, asset tracking)
• Work with vendors/ISPs and escalated issues when needed

• Proven experience as an IT Engineer / IT Support Engineer / Systems Support
• Strong troubleshooting skills across Windows/macOS (and basic Linux knowledge is a plus)
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VLANs, Wi‑Fi)
• Experience with Microsoft 365 (or Google Workspace) administration
• Understanding of security basics (MFA, access control, device encryption, endpoint security)
• Good communication skills and a customer‑focused approach
• Ability to manage multiple requests and priorities effectively

• Active Directory / Azure AD (Entra ) experience
• Intune / MDM and device compliance policies
• Basic server administration and backup/restore practices
• Experience with ticketing systems and IT documentation
• Certifications such as CompTIA A+/Network+/Security+, Microsoft certifications

• Salary £30k–£60k depending on skills and experience
• Friendly team environment and career development opportunities
• Hands‑on exposure to business systems and infrastructure projects