F&B Manager

F&B Operations Manager The Crown Hotel Harrogate

The F&B Manager at The Crown Hotel Harrogate will oversee the performance, standards, and commercial success of the F&B department at the hotel, overseeing the Churchill Restaurant, Henrys Bar, The Place, as well as the banqueting offering.

Reporting to the Operations Manager, the F&B Manager is responsible for the overall operational leadership of food & beverage across all outlets. You will provide direction, coaching, and support to the team, ensuring consistency, profitability, and exceptional guest experiences across all services.

This is a highly visible, hands‑on leadership role, balancing strategic oversight with a strong presence on the floor.

• Oversee the day-to-day F&B operations across all services
• Ensure consistently high standards of service, quality, and presentation
• Maintain a strong floor presence during key services and events
• Ensure all brand, health & safety, and licensing standards are fully met

• Support Managers with training & development of all team members
• Support managers with recruitment, performance management, and succession planning
• Foster a positive, engaged, and high‑performing team culture
• Set clear expectations and hold teams accountable to service excellenc...