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Senior Receptionist

Job in Harrogate, North Yorkshire, HG1, England, UK
Listing for: The Ivy Collection
Full Time position
Listed on 2026-01-19
Job specializations:
  • Hospitality / Hotel / Catering
    Front Desk/Receptionist, Customer Service Rep
Job Description & How to Apply Below

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK's most-loved restaurant brands.

Benefits & Rewards
  • Competitive Industry pay (Hourly + Tronc)
  • A Management Career Development Program
    , which includes online and practical assessments.
  • Extra holiday allowance for length of service, up to 5 extra days after 5 years.
  • 50% staff discount for you and up to 3 friends when you dine in our restaurants.
  • Celebrate career anniversaries with a gift voucher to dine in our restaurants.
  • You can take your Birthday as a day off - Guaranteed!
  • Refer and Friend Bonus
  • Access to discounts on 100s of retailers, health, entertainment, travel & more
  • Guaranteed 20 hours minimum contract
Key elements of your role as Senior Receptionist

includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team's welfare, safety, and development. You'll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained.

About you

You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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Position Requirements
10+ Years work experience
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