Service Coordinator | Connect

Looking for a role where your organisation skills genuinely help people thrive? Become a Service Coordinator with Ingeus and support life‑changing employment services across North Yorkshire.

Deadline: 16th March 2026

• Yorkshire & The Humber
• Full-time

Ingeus evolved from an Australian start-up to become a global provider of services that supports thousands of people every day.
The original insight that created Ingeus in Australia – that people with barriers to work should be supported to thrive rather than left alone to just survive – was one that quickly found success in the UK in 2002. The original belief, that work is good for people, is now a mainstream view in public policy. Ingeus has built on this basic principle and created new, better ways to support people with barriers in their lives.

In the UK, Ingeus took its knowledge, skills and vision and applied it to other areas of people’s lives so that we now deliver services in health, employment, youth services and justice. We also expanded into countries across North America, Europe and the Asia-Pacific. Read more about the APM global footprint at

• Location:
  
  Harrogate (Fixed Site Worker with some organised travel across North Yorkshire)
• Working Pattern:
  Monday to Friday 9am – 5pm

The Service Coordinator will provide professional support to staff, participants & managers – offering a range of general administrative activities.

• Quality & Compliance – Support the quality and compliance of participant records by completing checks on all paperwork and electronic records. Supporting operations with sharing reports for both internal and external audits and contractual requirements
• Point of Contact – This is a customer facing role; including regular contact with Participants & External Stakeholders (including Combined Authority Leads, Job Centre contacts and other affiliated organisations
• Administrative Support – To support the Team by organising & managing documentation, handling payments, setting up suppliers on the system, processing contracts and other clerical work.

• Ability to travel across multiple sites; planned in advance with occasion Adhoc requirements
• Proven experience in a customer facing role & strong organisational background (including diary management, liaising with multiple parties and relationship management
• Ability to handle multiple priorities for on time delivery of the highest quality in a fast-paced environment
• A good level of IT literacy, including Microsoft Excel