Contracts Management Executive - FTC

Contracts Management Executive – 12‑Month FTC

Job Location:

Harrogate

Reports To:

Contracts Team Manager

Division:
Finance

Redcentric is a leading managed service provider with a rich end‑to‑end solution portfolio covering the spectrum of Connectivity, Cloud and Collaboration, designed and delivered by our own highly skilled teams from our privately owned, UK based multi‑million pound infrastructure. Redcentric has annualised revenues in excess of £100million, more than 450 highly skilled employees serving over 2000 customers across the UK. With the IT landscape in constant evolution, Redcentric is built around today’s modern IT challenges offering application, collaboration, infrastructure, network, and IT security services.

The Contracts Management Executive plays a vital role acting as quality and assurance for creation of all contract documents on behalf of the Redcentric sales team. The Contracts Management team liaises with the sales team, solutions team, legal team and project management team regarding all areas of the sales order process.

• QA on all orders submitted for processing to ensure all mandatory documents have been supplied; order types include New Business, Upsell, Upgrade/Replace, Contract Extensions, Portal Orders & Order acknowledgements for One Off Sales
• Contract creation in system
• Initiate solution sign off to ensure technical accuracy & obtain financial approval when required
• Liaise with the legal team when required
• Manage the Docu Sign process for all contracts & NDAs
• Manage the shared inbox
• Administer the contract change process when a solution requirement has changed post signature
• Generation of renewal reports for sales

• Must be a strong team player
• Highly motivated, with a pro‑active approach to workload
• Be able to work on own initiative
• Keen to learn new skills
• Enthusiastic with a confident personality
• Has an understanding of the sales process and the importance of customers
• A fast learner, with an interest in and the ability to learn about Redcentric’s services and solutions; with the capability to keep this knowledge up to date going forward and to develop and build on this in the future as required

• Excellent communication skills, both written and verbal, to liaise with internal and external contacts at all levels
• Effective use of the telephone and Microsoft Office packages – including email, Word and Excel
• Ability to work under pressure
• Good attention to detail

The Company’s standard working hours are Monday to Thursday from 9:00 am until 5:30 pm, and from 9:00 am until 3:30 pm on a Friday, with one hour for lunch.