Sales, Customer Success Mgr.​/ CSM

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This range is provided by Three Stone Homes. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$40,000.00/yr - $/yr

Commission

Direct message the job poster from Three Stone Homes

Join our expanding team.

We offer a solid $40,000 base salary
, providing security as you build your pipeline. Our top performers leverage our robust commission and incentive structure to achieve total annual compensation towards the $100,000+ range
. We provide the tools and support for motivated individuals to succeed.

The Sales/Housing Consultant will assist home seekers with finding the perfect home, keeping the customers’ needs and budget at the forefront, while providing a pressure‑free experience.

• Pay rate $40,000 annual base salary plus commissions and incentives to get up to or beyond $100,000

Duties/Responsibilities may include but are not limited to:

• Personally interact with customers and effectively explain the home buying process.
• Consult customers to understand their needs and preferences in relation to type of new home they are seeking.
• Provide guided tours of the displays.
• Answer customer questions about the homes and options, financing, and other questions that may arise.
• Assist customers with purchasing decisions, keeping their needs and budget in mind.
• Create an exceptional home buying experience for the customer to include selecting and suggesting options suitable to their needs.
• Assist customers with completing their finance application and matching them with a vendor.
• Follow up with customers to ensure satisfaction and mitigate customer complaints, keeping detailed documentation of each interaction.
• Manage a large amount of customer data, keeping it secure.
• Provide an exceptional level of customer service by keeping clear and consistent communication with the customer.
• Build a continual pipeline of prospects to include identifying potential customers and developing a database of prospects, communicating with leads, and seeking referrals from previous customers.
• Attend and network at events to build relationships in the community and attract possible customers.
• Perform other related duties as assigned.

• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the homes and options available for sale.
• Ability to anticipate customer needs and visualize projects.
• Ability to make recommendations to meet the customers’ needs.
• Ability to operate or quickly learn Rent Manager or other programs.
• Ability to quickly recall pertinent information.
• Good computer and data entry skills.
• Good general construction knowledge or the ability to learn it quickly.
• Ability to work an open schedule to include weekends.

• High school diploma or equivalent preferred.
• 1 year of sales experience, preferred but not required. We will train the right candidate.

• Prolonged periods of standing and walking through the lot and home displays.
• Periods of sitting for data entry.
• Must be able to work in a variety of weather conditions to walk the lot with customers.

• Clear background check and drug screening, required.
• Saturdays are required. We are closed on Sundays and you will have one day off during the week.

Entry level

Full‑time

Sales and Business Development

Industry: Construction

• An incentive program with the potential for quarterly payouts.
• 4 Medical plans to choose from (2 HSA’s and 2 PPO’s).
• Company HSA contributions each payroll.
• Dental and Vision plans.
• Company paid Life Insurance policy.
• Supplemental benefits such as additional life insurance, long‑term and short‑term disability, hospital coverage, critical illness coverage and an accident policy.
• 401k with up to 4% company match at 1 year.
• Paid Sick and Vacation that accrue on day 1.
• Paid Bereavement.
• Bi‑weekly payroll.
• Professional development opportunities and training programs.
• Company events such as golf, bowling, baseball games, picnics, a huge Christmas party and SO MUCH MORE!

Apply today, interview invitations will be sent out quickly!

Saturdays are required with a day off during the week. We are closed on Sundays.

Be sure to watch your email for an interview invite. We try to be considerate of those working as to not interrupt you where you are.