Shift supervisor, Retail

Join to apply for the Shift Supervisor role at CVS Health
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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care through local presence, digital channels and more than 300,000 purpose‑driven peers.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Manage and work effectively with store management and crew; supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with questions, problems and complaints; promote CVS customer service culture, handle all customer relations issues in accordance with company policy and promote a positive shopping experience.
• Maintain customer/patient confidentiality.
• Price merchandise, stock shelves and execute displays, sign and inventory of weekly, promotional and seasonal merchandise; reset departments following POGs.

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight and weekend shifts, overtime as needed, and respond to urgent store issues.

• Experience as a retail supervisor.

High School Diploma or Equivalent Preferred but Not Required.

35

Full time

$16.50 - $24.00 per hour

We anticipate the application window for this opening will close on: 04/03/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• Affordable medical plan options, 401(k) plan (including matching), and employee stock purchase plan.
• No‑cost programs for wellness screenings, tobacco cessation, weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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